GRAZYNA MARIA KLEPACKA
GBSolid and reliable I had a pleasure (or luck) to work with very patient , considerate and understanding person Bella Wilson. Because I am traveling with 91 years old Mom to Europe , we have our limits, special request for time departure, arrival and most important connecting times... and of course price. Undeniable personal qualities of travel advisor , her dedication to find the best option convinced me that trying for the first time Iqfares was a very good choice, all my future plans I will certainly make with such a reliable company... and recommend to my friends
RACHEL HENRY
CAExcellent customer service Excellent customer service! Back and forth with different dates and flights from Vancouver to Amsterdam on 2 or 3 days notice.... took 4 pleasant phone calls and over a dozen emails but they beat any other price by over $400 ! Thank you Haizel (ext 515)
BERNNADETTE
GBApprehensive and Last Minute Shopping Actually Yields Satisfied Customers I was a little apprehensive about using this company, especially when it came time to disclose my card information and the Rep Bella advised she would need to call me back after processing everything. However, Bella provided wonderful customer service, even staying beyond her shift to assist me. Although a little difficult to understand at times, she was very professional. I have saved her contact info-both phone/extension & email :) so I will definitely be using this company again in the future.
Joanie
GBI am so disappointed in IQ fares I am so disappointed in IQ fares. I booked my flight to Europe several months ago and then I received an email in december with flight changes that give me a layover of 10+ hours in Dallas and an arrival in Scotland in the evening instead of the morning. When I ask to get it changed to an easier layover all the airlines and IQ fares said they couldn't help me and its was not their problem. It sucks that there is no one who will take some responsibility for this. I am not going to use these folks again. Every time i contacted someone through IQ they were in another country, not even here in the US and they just fed me the party line that there was nothing they could do unless I was willing to pay $200 to change my flights. I did not change my flights, they did and now I am stuck with these new flights.
Georgia
GBYOUR REPRESENTATIVE WAS VERY WELL… YOUR REPRESENTATIVE WAS VERY WELL INFORMED AND COURTEOUS. I WILL BE USING HIM AGAIN FOR FUTURE TRAVEL. KEEP THIS REPRESENTATIVE. I WILL HIGHLY RECOMMEND THIS TO MY FRIENDS.