Carmen
GBfor the past week I'd been surfing the… for the past week I'd been surfing the web for flight deals for my European winter trip and I was becoming frustrated with the many one-way flights I was looking for. lucky for me today during one of my many searches I found IQ Fares and instantaneously Roy sent me message to chat. in two sentences I told him I was looking to book multiple non-stop one-way flights from LAX to Paris, Paris to Rome, Rome to Madrid and Madrid to LAX and boom just like that Roy helped me find ideal flights at amazing deals. After a few adjustments with times of desired flights, I confirmed my reservations! Thank you Roy for your patience and your help in getting my trip booked! Carmen H.
YSSAY
GBHonestly Honestly, the first i dont trust it because there’s a lot of scam going on in online, but when i talked to Bella and my friend proved that they are legit, Bella is awesome, she helped us to booked 11 people in one plane together I was impressed, but it just piece of advice if you guys tell the customer that you call them back about 30 mins or an hour be consistent and honest to called back within that specific time. Thank you so much for your help Bella
ANNETTE
GBAgent Alex Smith was very professional Agent Alex Smith was very professional. He was very honest and to the point as to cost. He tried his best to satisfy his customers without coearsing it was a pleasure doing business with Alex.
Andrew
GBThe experience with the staff at IQ The experience with the staff at IQ, David in particular was helpful. The reason for the 2 stars is the discovery of what they charged above my ticket price. A quote of $683.35 was provided which I accepted. I later learned from statements United Airways had charged $471.35 and IQ had their separate charge for $212, almost 50% ?? If that is a accurate commission/service fee this needs to be looked into and regulated because I can't imagine 'The Trade Commission' would allow an almost 50% broker fee without additional consumer disclosures. That would go beyond the perils of any norms in sales I know. Wondering now how much I would have saved calling the airlines myself. I'm going to have this transaction looked at and follow-up with this review
Deana Cincotta
GBTravel Rep (Emma Swan) is INCREDIBLE Travel Rep (Emma Swan) is INCREDIBLE! She was so amazingly helpful. I gave her an almost impossible task (with multiple specifications and crazy flight restrictions) and she went WAY above and beyond to assist me. She even went the extra mile to check layover times and terminals for when i need to change planes. I was ready to give up on finding flights and she kept researching until she found me flights that worked within a very limited range that i needed to stick by. Absolutely fantastic service! She showed true dedication to helping out a customer in a bind. I am forever grateful. Emma... you are my shining star!!! Thank you soooo much!