Excellent customer service Excellent customer service! Back and forth with different dates and flights from Vancouver to Amsterdam on 2 or 3 days notice.... took 4 pleasant phone calls and over a dozen emails but they beat any other price by over $400 ! Thank you Haizel (ext 515)

for the past week I'd been surfing the… for the past week I'd been surfing the web for flight deals for my European winter trip and I was becoming frustrated with the many one-way flights I was looking for. lucky for me today during one of my many searches I found IQ Fares and instantaneously Roy sent me message to chat. in two sentences I told him I was looking to book multiple non-stop one-way flights from LAX to Paris, Paris to Rome, Rome to Madrid and Madrid to LAX and boom just like that Roy helped me find ideal flights at amazing deals. After a few adjustments with times of desired flights, I confirmed my reservations! Thank you Roy for your patience and your help in getting my trip booked! Carmen H.

The experience with the staff at IQ The experience with the staff at IQ, David in particular was helpful. The reason for the 2 stars is the discovery of what they charged above my ticket price. A quote of $683.35 was provided which I accepted. I later learned from statements United Airways had charged $471.35 and IQ had their separate charge for $212, almost 50% ?? If that is a accurate commission/service fee this needs to be looked into and regulated because I can't imagine 'The Trade Commission' would allow an almost 50% broker fee without additional consumer disclosures. That would go beyond the perils of any norms in sales I know. Wondering now how much I would have saved calling the airlines myself. I'm going to have this transaction looked at and follow-up with this review

Apprehensive and Last Minute Shopping Actually Yields Satisfied Customers I was a little apprehensive about using this company, especially when it came time to disclose my card information and the Rep Bella advised she would need to call me back after processing everything. However, Bella provided wonderful customer service, even staying beyond her shift to assist me. Although a little difficult to understand at times, she was very professional. I have saved her contact info-both phone/extension & email :) so I will definitely be using this company again in the future.

Bella should set the example for ALL Bella is such an amazing woman and incredibly helpful person !! She called me back numerous times despite us losing our iffy connection due to weather - something SO rarely seen in the service industry these days ( and she exhibited SUCH a kind, polite and respectful demeanor - one that I wish we again experienced more so here than we tend to see these days ... Bella truly made me enjoy booking travel versus a grueling experience and I would recommend her over anyone in my 40 plus years of flying - to any and all people ... and I intend on telling everyone in my small business ALL about Bella - as she certainly brightened my day and my travel companion’s !!! Thanks again Bella ! Cheers to you !!