Crap credit system and customer service From Florida, Rented once in Colorado right after signing up. 6 months and 5 rental credits accumulated later and I try to rent at st. Augustine. "Location does not take club credits". Was willing to pick up somewhere else in the way to st. augustine, but it was the same with all 5 of the other central Florida locations. So tell me y tf do u offer monthly credits if not all locations will accept them and y tf won't you give me a refund for the months I paid to accumulate credits, now that I want to cancel?! Don't use this company! Total scam!

This company will try to rob you, avoid! This company stole £715 ($900) from me in May 2020 when covid hit. Despite a travel ban from UK to USA, they charged my card the full rental amount even though I had emailed to cancel. Like others on here they gave me worthless store credit which I never used as the US border was shut for 20 months. Cannot get a reply from their so called customer services department, but they did manage to put together an 8-page document when I contacted Amex. Amex were only able to refund the deposit, so in fact I could have been a lot worse off. I think this company just relies on the fact that there aren’t too many options location wise but I would urge potential customers to look elsewhere if possible so as not to be left out of pocket.

Been renting from Eaglerider for years… Been renting from Eaglerider for years and love the freedom it gives you to travel and rent your motorcycle at your destination. Makes us, the rider aficionado the chance to ride in many different locations. Customer service is great and they are always ready to help! The Miami location is absolutely amazing, Edgar the general manager and his team always makes sure that your bike is ready and has answers for all your questions until you leave the place with a smile and look forward to return again and again. Place is always clean and bikes are brand new! Totally recommend Eaglerider Club!

My wife and I are from New Zealand and… My wife and I are from New Zealand and in Aug 22 we rented a Motorcycle off EagleRider Orlando for a 3 week trip across the States to Los Angeles. Lora Bonifacio was excellent to deal with in fact she exceeded our expectations in helping us use an expired eagle rider credit that had been put on hold due to the Covid outbreak. Thankyou Lora and the team at Orlando that helped set us up for such a memorable trip. Regards Andrew

Great customer service We had a complicated re-booking since a trip delayed due to Covid. Desiree at Eagle Rider was so helpful, and walked us through our Claim Codes, plus membership credits. She should get a raise immediately. Eagle Rider is our go-to company for motorcycle rentals and it's obvious why!