Neil Freeman
GBThis company will try to rob you, avoid! This company stole £715 ($900) from me in May 2020 when covid hit. Despite a travel ban from UK to USA, they charged my card the full rental amount even though I had emailed to cancel. Like others on here they gave me worthless store credit which I never used as the US border was shut for 20 months. Cannot get a reply from their so called customer services department, but they did manage to put together an 8-page document when I contacted Amex. Amex were only able to refund the deposit, so in fact I could have been a lot worse off. I think this company just relies on the fact that there aren’t too many options location wise but I would urge potential customers to look elsewhere if possible so as not to be left out of pocket.
Monika van Dalen
GBBeen renting from Eaglerider for years… Been renting from Eaglerider for years and love the freedom it gives you to travel and rent your motorcycle at your destination. Makes us, the rider aficionado the chance to ride in many different locations. Customer service is great and they are always ready to help! The Miami location is absolutely amazing, Edgar the general manager and his team always makes sure that your bike is ready and has answers for all your questions until you leave the place with a smile and look forward to return again and again. Place is always clean and bikes are brand new! Totally recommend Eaglerider Club!
Andrew
NZMy wife and I are from New Zealand and… My wife and I are from New Zealand and in Aug 22 we rented a Motorcycle off EagleRider Orlando for a 3 week trip across the States to Los Angeles. Lora Bonifacio was excellent to deal with in fact she exceeded our expectations in helping us use an expired eagle rider credit that had been put on hold due to the Covid outbreak. Thankyou Lora and the team at Orlando that helped set us up for such a memorable trip. Regards Andrew
eric wolf
CAWe've rented amazing Harley Davidson… We've rented amazing Harley Davidson motorcycles thru Eagle Rider several times now in Las Vegas. Our favourite customer service representative, Leann, is very accommodating, knowledgeable and offers very friendly service with a smile. She goes out of her way to make us extremely happy customers, and tries hard to get us the bike we want or one that is similar. Eaglerider makes the rental part simple and easy. We’ll be back!!
Daniel Murray
GBLong time Eaglerider renter and member Long time Eaglerider renter and member. I have used LA, Las Vegas, Seattle, Orlando, Bellville, nj and Staten island locations over the years. Always professional and helpful, reservations always correct and ready as planned. I have used the Staten Island NY location most often. Frederick(sorry if i misspelled) is always helpful and friendly. will be renting again for sure