First time with a travel agency . This was the first time we have gone with a travel company , so I don’t have much comparison . Our experience overall all was good . Good service , good communication. Everything was going as planned . All reservations ( plane , hotel , tour ) was according as talked about . I would recommend their services .

Excellent Service Jackie ensured that everything was perfectly coordinated - the entire trip ran smoothly thanks to all of her hard work. She was also able to suggest different excursions/restaurants that she thought we might like as they were new to us. Finally, she was always patient with all of my questions and emails - not once was she ever frustrated- she seemed truly happy every time I contacted her.

Operations suspended without reason and no refunds being issued Operations suspended. Payments accepted and no refunds issued through travel agency or law office. Dreams crushed, two years of planning, trust instilled in the company, no explanations, no response to where the money is. The company apologizes, but has not proposed a resolution.

Custom Tahiti went out of business 4… Custom Tahiti went out of business 4 days prior our departure. They cashed our check happily a month before and then canceled all our confirmed reservations 24h before departure to our wedding in Bora Bora. The money they got back from the canceled reservation "blank" . Chances that we see our money are little. The fact how they handled the situation ("the business just simply failed") is unacceptable. They not just "blank", they also destroyed our dream of getting married in Bora Bora. We are going to continue researching this and file as many claims as possible till we see results. Edit: had to change my post because trustpilot will not let me write what really happen with my money. Guess someone at custom tahiti is still reading these post and complaining about facts that actually happen.

🌴🌺Hi Tahiti Travel I definitely put 5… 🌴🌺Hi Tahiti Travel I definitely put 5 🌟🌟🌟🌟🌟stars I recommend and I hope one day I could get paid and have a chance to go back to Tahiti and see my Family 😊😍❤