Highly recommend Custom Tahiti Travel Just got back from our trip to Bora Bora and could not rave about the trip and Custom Tahiti Travel any more. They were so easy to deal with and the trip was so amazing. The things Jackie described were exactly as she said (reservations, pick ups, transfers, connections, etc) and when we had issues (Air France went on strike in Tahiti) they went out of their way to help us. I would highly recommend Custom Tahiti Travel to anyone.

Custom Tahiti went out of business 4… Custom Tahiti went out of business 4 days prior our departure. They cashed our check happily a month before and then canceled all our confirmed reservations 24h before departure to our wedding in Bora Bora. The money they got back from the canceled reservation "blank" . Chances that we see our money are little. The fact how they handled the situation ("the business just simply failed") is unacceptable. They not just "blank", they also destroyed our dream of getting married in Bora Bora. We are going to continue researching this and file as many claims as possible till we see results. Edit: had to change my post because trustpilot will not let me write what really happen with my money. Guess someone at custom tahiti is still reading these post and complaining about facts that actually happen.

You can still save your trip We were suppose to travel to Moorea and Bora Bora next month for our 10 year anniversary. Received an email on Oct 2 that they have gone out of business and all our reservations have been canceled. We paid them in full 3 weeks ago and unfortunately may never get the money back. For those that are still wanting to go on their trip, we have located the island company Custom Tahiti travel used to book our hotel, ferry, and inter island flights and luckily they have NOT canceled our trip and were willing to deal with us directly. If you would also like to investigate this, the company is called Tahiti Nui Travel. We spoke to Lorna and her email is lorna.moureu at tahitinuitravel . pf

Standard experience In the end, everything turned out great! Was nice to have all of our hotels, breakfasts, transfers and inter-island flights all sorted and organised for us - we had an amazing holiday! We did plan our holiday in advance (as it was for our wedding!) and it would have been nice if the travel agent was more helpful with the others who were in our party. We gave them our agents name, who had said he could help organise their travel as well, and everyone decided to go with someone else/another agency as he was not helpful at all, didn't respond to emails etc. Strange as it would have made them more money... apart from that, dealing with Custom Tahiti Travel was a good experience but nothing outstanding.

Amazing Honeymoon We worked with Jackie who was absolutely amazing! I was hesitant signing up with a company that I was only working via email and not meeting the person face-to-face, but Jackie made us feel like we knew each other for years. She worked with us to stay within our budget and give us everything we wanted. The trip ended up being amazing and it was so wonderful to have everything organized for us, flights, transportation, pick up times, dinners, and excursions. Made our trip that much more relaxing and enjoyable. I will certainly be using Custom Tahiti Travel in the future!