Jackie and Custom Tahiti are second to none!!! Jackie was very knowledgeable and very in tune to our expectations for our trip. We had inquired with a few different travel companies but quickly felt most comfortable with Custom Tahiti. We felt that Jackie was putting forth the same effort as if she were the traveler. She put us in touch with our wedding planner, photographer, tour guides, restaurant reservations. You name it she took care of it. And when Jackie wasn't available Tom stepped right in. Travel documents were delivered in advance not to fret and people to meet us on the ground were outstanding.

Custom Tahiti Travel was good Custom Tahiti Travel was a pleasure to book our last-minute honeymoon through. They were very accommodating with payment scheduled and booking. We had a couple hiccups, though. We never received the GoPro promotion prior to leaving, but it was quickly rectified after we returned. Another problem we encountered was a strike in Tahiti with our airline - flight was cancelled (beyond their control), but they did not resolve detour problem for us as other resortee's experienced with their travel agents. We had to get the issue resolved ourselves by visiting the Air France office in Tahiti, something we feel should have been handled by Custom Tahiti. Nonetheless, it was resolved and we got out flight changed and made our connections - just wish they put through more effort like our fellow travelers' agents did.

Custom Tahiti went out of business 4… Custom Tahiti went out of business 4 days prior our departure. They cashed our check happily a month before and then canceled all our confirmed reservations 24h before departure to our wedding in Bora Bora. The money they got back from the canceled reservation "blank" . Chances that we see our money are little. The fact how they handled the situation ("the business just simply failed") is unacceptable. They not just "blank", they also destroyed our dream of getting married in Bora Bora. We are going to continue researching this and file as many claims as possible till we see results. Edit: had to change my post because trustpilot will not let me write what really happen with my money. Guess someone at custom tahiti is still reading these post and complaining about facts that actually happen.

You can still save your trip We were suppose to travel to Moorea and Bora Bora next month for our 10 year anniversary. Received an email on Oct 2 that they have gone out of business and all our reservations have been canceled. We paid them in full 3 weeks ago and unfortunately may never get the money back. For those that are still wanting to go on their trip, we have located the island company Custom Tahiti travel used to book our hotel, ferry, and inter island flights and luckily they have NOT canceled our trip and were willing to deal with us directly. If you would also like to investigate this, the company is called Tahiti Nui Travel. We spoke to Lorna and her email is lorna.moureu at tahitinuitravel . pf

Beyond dreamy honeymoon My husband spent a substantial amount of time searching for the perfect honeymoon. My only requirement was that it include an overwater bungalow. In doing his research with a variety of companies he decided to go with Custom Tahiti travel and the trip was amazing! It was truly a dream vacation. Having all the stays, transfers and some activities and meals planned was so stress free! We hope to go again and check out some different islands and will definitely use them again. Thanks for the most unbelievable honeymoon ever!