Trip of a lifetime We enjoyed a wonderful visit to Vahine Island and Bora Bora with the help of Custom Tahiti. I told them what we want, and they put together a great package so we didn't have to worry about anything, and included was a snorkel trip and lovely dinner as a gift. My emails were answered promptly, even on a week-end, and everyone involved was courteous. Highly recommended.

We have never used an travel … We have never used an travel agent/company prior to this trip and were somewhat concerned about what to expect. I can say this trip went off completely as advertised with no surprises or disappointments and clear directions. We received great information prior to leaving and every detail was as expected. As such, we were able to completely enjoy this unbelievable holiday! Thank you

Honeymoon Perfection Every detail, from airport pickups to in room champagne, was absolutely perfect. Transfers between islands have been seamless. The additional tours suggested have been beyond incredible and worth every penny. Our agent was fantastic to work with and always quick to respond despite time zone differences. I would not hesitate to use this company again!

Standard experience In the end, everything turned out great! Was nice to have all of our hotels, breakfasts, transfers and inter-island flights all sorted and organised for us - we had an amazing holiday! We did plan our holiday in advance (as it was for our wedding!) and it would have been nice if the travel agent was more helpful with the others who were in our party. We gave them our agents name, who had said he could help organise their travel as well, and everyone decided to go with someone else/another agency as he was not helpful at all, didn't respond to emails etc. Strange as it would have made them more money... apart from that, dealing with Custom Tahiti Travel was a good experience but nothing outstanding.

Operations suspended without reason and no refunds being issued Operations suspended. Payments accepted and no refunds issued through travel agency or law office. Dreams crushed, two years of planning, trust instilled in the company, no explanations, no response to where the money is. The company apologizes, but has not proposed a resolution.