$15 restocking fee is not a 100% satisfaction guarantee! $15 restocking fee for returns....I guess the 100% return guarantee only goes so far. Will not order anything again from this outfit, will stick to Amazon or others that offer free returns on merch that must be seen to completely decide on a purchase. Disclosed, however missed it when I ordered and returned. Very dissatisfied after talking with them.

I found the perfect hardside piece for … I found the perfect hardside piece for our 10 yo grandson when we take our family international trip. The best part is that this piece was originally $239 but now on sale for 99.99. This is the 3rd time I have used Luggage Pros and have always been very satisfied with my purchase experience and receipt of merchandise.

I didn’t like the fact: I didn’t like the fact: 1- free shipping inside USA and they are not mentioning that in main page where the at is. 2- they tell you sign in for notifications and get 10% I discovered that on second purchase and not the existing one. 3- two days passed and no tracking information or update if being processed or shipped or anything. It’s over rated but I went through it as don’t have more time before my husband travel. But, buying a bag and personalizing it at any printing shop way cheaper.

The best customer service anywhere! Luggage Pro has a great selection at reasonable prices. But most of all, I have been impressed with the remarkable customer service! I got a personal phone call within 48 hrs with an answer to my questions. Plus a response by email. I will be shopping for more luggage in the near future (probably this fall) and LP is now my "go-to". Thankyouthankyouthankyou!! Barbara

Amazingly Fast Service When my trusty 30 in Samsonite Silhouette (aka Big Red) gave up the ghost after many years of years, I did my research and decided I wanted to replace it with the Delsey Chatelet Air 2.0 Trunk Spinner. I was about to buy it from a major retailer when I found Luggage Pros was offering it at a substantially better price. I placed the order on Sunday night and it was delivered Tuesday morning. What fast service! I look forward to using this suitcase but until then, will admire its style and beauty.