RJ
GBLegit Site, Great Price Pros: They offered a great price and service. They followed up and provided clarifications and details needed. If this was provided after the very first call, experience would have been lot smoother. Improvement Areas: 1) They took much longer than other travel agencies to provide ticket reference number which made us question the authenticity of the transaction itself and led to confusion. 2) The customer care number does not specify their operating hours. It routes you to voicemail with the message that there was a high call volume, again leading to anxious consumer.
Rob H
GBI saw the 4.1 star rating on Trustpilot and thought… I saw the 4.1 star rating on Trustpilot and thought, "maybe this one is legit." Advertised price was $25 lower than anywhere else online, which was jussssst enough to make me take this risk. Within 30 minutes of purchasing, I was called on Whatsapp and told that the actual price was 33% higher than what was listed and that it had "just changed." (It had not... I re-purchased the tickets from the airline right afterward for a lower price than they were quoting me). When I said I wanted to cancel the charge and not go through with the purchase, I was told that I wasn't allowed to and that they had already charged my card (which was a LIE). When I told them this was fraudulent, he asked me to hold so that he could "talk to his supervisor" (as an aside, he never put me on hold, he just kept breathing into the phone). Thirty seconds later, I could magically cancel my reservation since they had never charged my card. At least it all happened quickly. The whole operation seems like it's one dude in India repeatedly pulling a bait and switch on customers. Stay away.
Catalina Savill
GBFarebubble has been communicating every… Farebubble communicated every step of the way in the process of purchasing my airline tickets. My agent Juan Carlos has followed up with a phone call after every email to make sure there was no confusion or additional questions. I called Farebubble a few weeks later and the same agent I spoke to the first time returned my call promptly on Saturday evening. Juan Carlos helped me the first time and once again just now when I had another question. Superb customer service! I recommend Farebubble.com.
Alex Hales
INI booked a ticket via Momondo through… I booked a ticket via Momondo through them from JED to MED and the price was great. Also, gave me bags option which was cheaper to book with them than with the airlines. Awesome support Azam did a great job
Bill Millard
GBWell done, Farebubble Momondo led me to Farebubble during a search for fares to Jamaica during a high-volume holiday weekend. The Farebubble service worked smoothly and saved about $100 below the lowest fare I'd found through other airfare search systems. Their agent David followed up with a helpful phone call once I'd confirmed receipt of the Delta ticket. The only aspect that brought a minor surprise was a delay of a day or two between completing my booking and receiving the official e-ticket; for the savings involved, this seems like a trivial price to pay. Positive experience here.