Their customer service was horrible Their customer service was horrible. I booked a second trip with them because my first experience was great. However, Teri's response to our trip cancellation due to the pandemic has been unprofessional and atrocious. They are refusing to refund our money despite the fact that we can not enter the countries planned on our trip. I will never use them again.

Was a great adventure Was a great adventure, will definitely recommend to friends and family. The tour guides were very friendly and informative, enjoyed the fact that it was a small group with only 2 of us and guide. Accommodations were nice, it was a little cold in the hotels as there was no heat, but the hotels did provide extra blankets. The tour guide in Cairo was excellent, the guide in Luxor (and the cruise ship) was also good. The tour guide in Abu Simbel was not very good. The Egyptian people are very kind and I enjoyed visiting Egypt. The itinerary was excellent and covered all the highlights.

The tour in Egypt was a dream come… The tour in Egypt was a dream come through. We had an amazing experience. We were met on time by our egyptologist guides, transfer guides and drivers except on one occasion. I recommend to carry a smartphone to contact Ya'lla office in Egypt in case of emergency (very useful). The itinerary was respected, few optional additions offered (all worthed). Shoppings stops, as expected, but good produces offerings, no pressure to buy. The tipping guide was helpful. Wished the Egyptians were taking Canadians dollars. I would skip the farewell lunch at the end.

Morocco Adventure: Morocco Adventure: It was truly an adventure, tour guide very considerate, professional, helpful and friendly. Most of the hotels were fine. The tent was truly and adventure not to be miss. Marrakesh hotel shower did not work had to used a cup to shower, even after we told them it was not fixed. Transportation: clean, seating configuration was not to everyone liking, but it was changed and everyone was happier with it. Overall it's a trip that I will definitely organize for my clients. Thank you!!!

Our trip to Israel and Jordan last week, 100% hassle free! Our trip to Israel and Jordan last week was 100% trouble free. We did a private tour, party of 4. Everything was outstanding, very well organized, superb guides and drivers, ALL of our needs met from airport arrival to airport departure. Money well spent. Excellent service by Roe at Ya’lla. Will highly recommend their services.