Abominable trip service. Abominable trip service. VERIFY how trip problems will be addressed in advance. Insurance only compensates direct cost, not trip loss of days or stress. 3 days of a 10 day trip were lost due to incorrect airline ticketing. There is no 24/7 support line. No assistance was offered trying to get hotels/shuttles on a stranded in Washington, DC World Series weekend, for a 15 person group separated from a main group of another 22 already in Israel. The remaining 7 days of the trip included a superb guide and bus driver, but the trip was already ruined. To date, no refund has been offered. Hopefully this is a one off for other potential users.

Ya'lla did not execute well We just finished a Ya'lla tour of Israel and we do not recommend using Ya'lla. The local Israeli tour operator that Ya'lla used had a different itinerary than what Ya'lla had given us. Ya'lla management was dismissive of our valid concerns about the differences and the confusion it caused to several couples on the tour. The tour had some stops that were inaccurately described and ended up being a waste of time. For example, visits to a "winery" and an "olive oil factory" ended up being stops to small retail stores so the operators could sell their merchandise. We really did not learn anything about Israel's olive oil or wine industries or production. The tour guide did not keep us on track each day; we consistently ran behind so that we got to our hotels later than expected, which impacted the time we could spend exploring cities in the evenings. We ended up with a different tour guide and driver in the middle of the tour, which broke the rhythm of the tour. Israel is a great place to explore and we recommend you do it with a better operator.

Was a great adventure Was a great adventure, will definitely recommend to friends and family. The tour guides were very friendly and informative, enjoyed the fact that it was a small group with only 2 of us and guide. Accommodations were nice, it was a little cold in the hotels as there was no heat, but the hotels did provide extra blankets. The tour guide in Cairo was excellent, the guide in Luxor (and the cruise ship) was also good. The tour guide in Abu Simbel was not very good. The Egyptian people are very kind and I enjoyed visiting Egypt. The itinerary was excellent and covered all the highlights.

Ya’lla Tours and Mohammed Alaoui Had a perfect time touring around Morocco with Ya’lla Tours. The booked accommodations were perfect and comfortable. The guides and drivers were very friendly and engaging. Of special note, I would like to extend very warm, truly heartfelt, and deepest gratitude to our driver, Mohammed Alaoui. Words cannot express just how indebted I am to this man for making a special trip even more special. He has helped to make very real a longtime wish of mine to visit Morocco on a personal level. The sweetest and kindest of gentlemen. I wish nothing less than lifetime happiness for him.

The thing we hadn't thought about… The thing we hadn't thought about beforehand was the physical abilities of our fellow travelers on the tour. We would have preferred more walking and climbing to ruins, etc. but had to stick with the group. I guess I just assumed since there is so much walking on a tour to Israel everyone would be in decent shape.