Mark Caplan
GBYa'lla did not execute well We just finished a Ya'lla tour of Israel and we do not recommend using Ya'lla. The local Israeli tour operator that Ya'lla used had a different itinerary than what Ya'lla had given us. Ya'lla management was dismissive of our valid concerns about the differences and the confusion it caused to several couples on the tour. The tour had some stops that were inaccurately described and ended up being a waste of time. For example, visits to a "winery" and an "olive oil factory" ended up being stops to small retail stores so the operators could sell their merchandise. We really did not learn anything about Israel's olive oil or wine industries or production. The tour guide did not keep us on track each day; we consistently ran behind so that we got to our hotels later than expected, which impacted the time we could spend exploring cities in the evenings. We ended up with a different tour guide and driver in the middle of the tour, which broke the rhythm of the tour. Israel is a great place to explore and we recommend you do it with a better operator.
Thomas
GBIf I could give them less than one… If I could give them less than one star, I would. THEY cancelled our trip, after postponing it for 2 years due to Covid. They won't issue a refund at all. A co-traveler gave them not only the deposit but an additional amount - $5500! - over and above the deposit - they won't give that back either!!!!!!!!!!!!!!!!!!!
Steven & Jennie
GBBad hotel, good hotel Guide, greeter, and drivers we’re knowledgeable and friendly. The royal Olympian hotel in Athens was overcrowded with tours with a half hour wait for breakfast. The service was not good. The hotel in Santorini the Mystique was perfect and the staff was excellent
Lonnie P
GBYa’lla Tours and Mohammed Alaoui Had a perfect time touring around Morocco with Ya’lla Tours. The booked accommodations were perfect and comfortable. The guides and drivers were very friendly and engaging. Of special note, I would like to extend very warm, truly heartfelt, and deepest gratitude to our driver, Mohammed Alaoui. Words cannot express just how indebted I am to this man for making a special trip even more special. He has helped to make very real a longtime wish of mine to visit Morocco on a personal level. The sweetest and kindest of gentlemen. I wish nothing less than lifetime happiness for him.
Luis & Margaret DeAlcuaz
GBI wish there was a way to review…It was a $2000 a day absolute ripoff. I wish there was a way to review without even giving one star. One out of three hotels could possibly be better than third rate. The three or four star ratings For these hotels were as false is the claim of a swimming pool at the hotel on our last stay. We paid over $24,000 for a 12 night tour of Greece. It was a $2000 a day absolute ripoff.