Avoid this company After a less than stellar 5* tour to Egypt, I wrote to the owner of the tour company out of courtesy to let him know the things I was disappointed in and that I would be posting somewhat negative reviews. What I got back was a defensive diatribe about his tour and his people and the following threat: “As your treats to post negative comments, I’m not threatened. You have no idea who I‘m and you have no idea about the arsenal I have in order to handle negative and not justified comments. I guess that if you chose to file something, you will find out.” The interesting thing is that I didn’t ask for anything from him and was just giving feedback. I would avoid this company because the owner is truly unfriendly and not good to work with.

Abominable trip service. Abominable trip service. VERIFY how trip problems will be addressed in advance. Insurance only compensates direct cost, not trip loss of days or stress. 3 days of a 10 day trip were lost due to incorrect airline ticketing. There is no 24/7 support line. No assistance was offered trying to get hotels/shuttles on a stranded in Washington, DC World Series weekend, for a 15 person group separated from a main group of another 22 already in Israel. The remaining 7 days of the trip included a superb guide and bus driver, but the trip was already ruined. To date, no refund has been offered. Hopefully this is a one off for other potential users.

Their customer service was horrible Their customer service was horrible. I booked a second trip with them because my first experience was great. However, Teri's response to our trip cancellation due to the pandemic has been unprofessional and atrocious. They are refusing to refund our money despite the fact that we can not enter the countries planned on our trip. I will never use them again.

I traveled with Ya'lla Tours for 8 days… I traveled with Ya'lla Tours for 8 days in Israel. The experience was wonderful, the tour guide and accomodations of hotels, kibbutzim all were splendid. Our tour guide was sensitive to both Jewish and Christian members of our group and she went beyond the normal to help arrange special activities--very personal touch. I will only look to Ya'lla Tours for my next travel adventure. They're the best in my estimation. Thank you, Ya'lla Tours. Well done! Gene Allen Groner

Bad hotel, good hotel Guide, greeter, and drivers we’re knowledgeable and friendly. The royal Olympian hotel in Athens was overcrowded with tours with a half hour wait for breakfast. The service was not good. The hotel in Santorini the Mystique was perfect and the staff was excellent