You phone representative was very… You phone representative was very professional, stayed with me until all questions were answered and made sure there were no details left out. When it came to my money, she made suggestions which led me away from her own company's profits, but saved me money. Very helpful.

Ian Simmons developed a rapport with me… Ian Simmons developed a rapport with me quickly. He inquired appropriately of the special needs I had for my son, understood them quite well and made me feel like he truly had our best interest in mind. His descriptions and advice showed his knowledge of the options and his caring of our situation. Anticipating a great trip.

It has been difficult to get any… It has been difficult to get any information on the confirmation of my trip. I received an email -but wanted to speak with someone about the reservation and have found the hours to be terrible to navigate on west coast time.

Delighted! We are repeat clients of Maggie! She made certain our first experience with Holland America several years ago was the best, and we were delighted that she was able to help us again. (I kept her extension number!) Maggie is very patient and extremely knowledgable about the ships, sites, and experiences that make for a wonderful trip. Thanks, Maggie!

Recently booked an Alaskan cruise and… Recently booked an Alaskan cruise and am so very well pleased with the outstanding customer service we received. Courteous, friendly, helpful staff. Made the booking process go very smoothly. Lily, our booking agent was very knowledgeable and helpful. Would definitely recommend Alaska Cruises. Great experience