Plans changed and had to cancel… Plans changed and had to cancel reservations. Customer service was awesome and gave me my full refund right away! I will definitely use there services again soon. It’s a pleasure dealing with a honest and reputable business! Thnx again!

Best parking options and prices for… Best parking options and prices for short and long term parking. I always find a great place to park and get free shuttles to and from the San Jose, CA airport.

This company would get a zero! Way don’t accept any responsibility for companies they use to fill bookings! My car was stolen! They have refused to supply head office details and deny any affiliation with the company they booked my parking with. Avoid at all costs!

After arriving at our booked parking… After arriving at our booked parking space it was full and Way did not notify us. As a result I had to find last min parking in Boston, during spring break AND the Boston Marathon. After calling Way for a refund they told me I had to send the a picture of the parking lot that I privately found last min. They said they can only initiate my refund if I showed them a new reciept and they had NOTHING to do with this parking! Luckily the people from Fastrack helped us find alternate parking. Then they ignored my emails for over a week. I had to call multiple times and report it to the BBB before I was able to speak to someone about getting my money back

I have purchased a parking spot "SP… I have purchased a parking spot "SP Plus Flash parking spot" located at 1275 New Jersey Eve SE via way.com in advance and went into park at this location 1275 New Jersey Eve SE and the bard code and confirmation number did not work. I called customer service, and she hung up on me. I have spoken to parking lot owner/manager and he said that way.com is not a Partner/affiliated with SP Plus Flash parking lot located at 1275 New Jersey Eve SE. Why is way.com is selling the parking spot to reseve in advance? I have wasted my time and money on this and ended up paying from my pocket even though I purchased parking spot from way.com. I have sent an email to customer service and no response.