They allow you to book full lots and hang up when you try to get a refund I reserved a spot the night before and arrived to a full lot. Went to rebook and four separate listings from the same full lot were there and I accidentally rebooked the same lot under a different listing. Had to book a third lot with the Hilton. Such an annoying experience right before my flight I almost missed.

Best parking options and prices for… Best parking options and prices for short and long term parking. I always find a great place to park and get free shuttles to and from the San Jose, CA airport.

It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.

Read the fine print Read the fine print. When we got to the parking lot, we were assessed a $100 fee for a large car (bigger than a sedan). They wanted more and argued with me that our Toyota Sienna was NOT a mini- van! The free shuttle back from the airport took over an hour to appear and I finally went alone and drove back for the rest of the family. Cold grandmother and kids!

Credit Provided for Lack of Shuttle I arrived at the parking facility and was immediately advised that the shuttle was not working and that I would have to find my own transportation to the airport (PHL). Fortunately, I was able to get an Uber quickly. I submitted a request for reimbursement for the Uber and after providing a receipt I was pleasantly surprised that I received a credit! The event was handled quickly and appropriately by Way...Thank You!