It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.

Read the fine print Read the fine print. When we got to the parking lot, we were assessed a $100 fee for a large car (bigger than a sedan). They wanted more and argued with me that our Toyota Sienna was NOT a mini- van! The free shuttle back from the airport took over an hour to appear and I finally went alone and drove back for the rest of the family. Cold grandmother and kids!

I always book posting through way I always book posting through way. Due to health issues, an upcoming trip had to be canceled. Way reimbursed the fees with no issues. Thank you.

Way.com is a lifesaver Way.com is a lifesaver! Their platform offers a seamless experience for finding parking, booking activities, and even ordering food delivery. The interface is user-friendly, and the variety of options available ensures there's something for everyone. Plus, their customer service is top-notch, always ready to assist with any inquiries. Highly recommend using Way.com for your next outing or travel adventure!

After arriving at our booked parking… After arriving at our booked parking space it was full and Way did not notify us. As a result I had to find last min parking in Boston, during spring break AND the Boston Marathon. After calling Way for a refund they told me I had to send the a picture of the parking lot that I privately found last min. They said they can only initiate my refund if I showed them a new reciept and they had NOTHING to do with this parking! Luckily the people from Fastrack helped us find alternate parking. Then they ignored my emails for over a week. I had to call multiple times and report it to the BBB before I was able to speak to someone about getting my money back