After arriving at our booked parking… After arriving at our booked parking space it was full and Way did not notify us. As a result I had to find last min parking in Boston, during spring break AND the Boston Marathon. After calling Way for a refund they told me I had to send the a picture of the parking lot that I privately found last min. They said they can only initiate my refund if I showed them a new reciept and they had NOTHING to do with this parking! Luckily the people from Fastrack helped us find alternate parking. Then they ignored my emails for over a week. I had to call multiple times and report it to the BBB before I was able to speak to someone about getting my money back

They allow you to book full lots and hang up when you try to get a refund I reserved a spot the night before and arrived to a full lot. Went to rebook and four separate listings from the same full lot were there and I accidentally rebooked the same lot under a different listing. Had to book a third lot with the Hilton. Such an annoying experience right before my flight I almost missed.

Way.com is a lifesaver Way.com is a lifesaver! Their platform offers a seamless experience for finding parking, booking activities, and even ordering food delivery. The interface is user-friendly, and the variety of options available ensures there's something for everyone. Plus, their customer service is top-notch, always ready to assist with any inquiries. Highly recommend using Way.com for your next outing or travel adventure!

Ripp off at Royal EWR parking garage as I used Way app I booked the car parking near EWR airport at Royal EWR parking using way website. While time of booking I mentioned about the car that it it SUV and was charged for parking. After reaching the parking lot I was made to pay $37 extra. I would have never made the reservation using way as I was getting much better deals on other sites . It is a total rip off. As I had the flight I had not other option but to pay The parking lot didn't have any Display how much is the extra charge. They charged me as they felt. This is unfair practice. not a fair business.

Plans change Plans change, I actually didn't end up using them, our travel plans got weird at the last minute - but the customer service was great, they were very patient with us.