I have purchased a parking spot "SP… I have purchased a parking spot "SP Plus Flash parking spot" located at 1275 New Jersey Eve SE via way.com in advance and went into park at this location 1275 New Jersey Eve SE and the bard code and confirmation number did not work. I called customer service, and she hung up on me. I have spoken to parking lot owner/manager and he said that way.com is not a Partner/affiliated with SP Plus Flash parking lot located at 1275 New Jersey Eve SE. Why is way.com is selling the parking spot to reseve in advance? I have wasted my time and money on this and ended up paying from my pocket even though I purchased parking spot from way.com. I have sent an email to customer service and no response.

I recently parked at the airport using way.com I recently parked at the airport using one of the companies they recommend with a 4.6 star rating. Needless to say they damaged my car and now are ignoring me and so is way.com. When I looked up reviews on google reviews of PARK AC out of JFK the real reviews gave a rating of 3 with multiple people saying that there cars were damaged by this service. Way has replied but when I called and wrote back no response other than nothing they can do.

Excellent App and Conflict Resolution I have used Way before, and I love using the app to plan for my vacation travel. The variety of choice and the shuttle offers in many of the locations are excellent. I also know that issues come up all the time as well. Thank you for resolving my issue with the parking lot so quickly as they were full for the upcoming Easter holiday week.

Read the fine print Read the fine print. When we got to the parking lot, we were assessed a $100 fee for a large car (bigger than a sedan). They wanted more and argued with me that our Toyota Sienna was NOT a mini- van! The free shuttle back from the airport took over an hour to appear and I finally went alone and drove back for the rest of the family. Cold grandmother and kids!

They allow you to book full lots and hang up when you try to get a refund I reserved a spot the night before and arrived to a full lot. Went to rebook and four separate listings from the same full lot were there and I accidentally rebooked the same lot under a different listing. Had to book a third lot with the Hilton. Such an annoying experience right before my flight I almost missed.