Driver Waseem was excellent Driver Waseem was excellent. We booked a 7 seater from Morden to Heathrow. He was accommodating as we changed booking deatils on last day. No hiccups at all. Price was the best in town. Highly recommended, will surely use again.

Did not honour the booking Made a booking through Taxi Price Compare and chose Prima Drive. Paid for the booking and had confirmation by email. Then the day before I am due to travel to Heathrow, they contact me informing that I have the pay the driver an extra 10 pounds since they have calculated the route to be longer than expected! I cancelled the booking via Taxi Price Compare and I am waiting on the refund. Be very wary of this firm

A fantastic service highly recommended. A fantastic service, peace of mind early 6am pick up from Heathrow. Long flight and relieved to receive a tex from the driver saying he was waiting outside. Been let down in the past from other cabs not showing up and would highly recommend Prima based on my experience.

Best choice! Like for my last trip with Prima Drive, the punctuality was perfect, the car was in perfect state (it was a recent Mercedes), the driver smooth and smiling, and always with the best price I could find. No doubt I'll use the same company for my next trip.

Unreliable, Unprofessional Absolute a joke, booked 10 days advance, received email confirmation and payment taken from credit card. At time of pick called to ask whereabouts of the driver, i was informed your booking has been cancelled as payment was not processed. Payment was processed and emailed them the confirmation. No courtesy to inform us they cancelled the booking. Had to make alternative emergency arrangements for airport drop off, just made it in time before check in closed. Do not use, unprofessional and unreliable, much better customer focused competitors out there