A fantastic service highly recommended. A fantastic service, peace of mind early 6am pick up from Heathrow. Long flight and relieved to receive a tex from the driver saying he was waiting outside. Been let down in the past from other cabs not showing up and would highly recommend Prima based on my experience.

Terrible service and lies! I booked a pick up from Stansted airport. When my plane was delayed I emailed them to let them know I would now arrive early hours of the morning and they replied saying they couldn’t find the booking. I forwarded them the receipt of the payment and they said they’d made a mistake and they refunded my money! This was no good to me as I was about to board a plane home and needed a taxi at the other end at 2am! They then claimed they didn’t pick up at Stansted but you can go into the website and book one from there right now!!!! Appalling service! Avoid at all costs!

Absolute toilet Absolute toilet. Booked car for Heathrow over a month ago stating luggage and people. Only to be informed 2 day before departure that we would need a bigger car for more money. Taxi code no better as could not get in touch with to find out what is happening. Avoid this company at all costs.

Heathrow T3 arrivals pick-up Driver sent text asking me to confirm when we had landed. Kept in touch by text with updates on arrival time & told us exactly where to meet him. Courteous, helpful with luggage. Happy to drop fellow passenger off at alternative nearby home address too. Well worth the money for convenience of a restful & stress free 80 mile drive home.

Service was great driver was waiting but no car seat Service was great driver was waiting for me in the terminal and everything was fine only he didn’t have a car seat which was problematic with my child but apparently it is not a requirement on taxis... We made it in one piece and all is good.