BAD!! BAD!!! Scammers. Booked a 6 person van for 5 people plus luggage. They told me the night before I need to upgrade to an 8 person van to accommodate the luggage. Rate went from 60 to 169. Refused to refund the original 60 when I canceled. AVOID.

Heathrow T3 arrivals pick-up Driver sent text asking me to confirm when we had landed. Kept in touch by text with updates on arrival time & told us exactly where to meet him. Courteous, helpful with luggage. Happy to drop fellow passenger off at alternative nearby home address too. Well worth the money for convenience of a restful & stress free 80 mile drive home.

Driver Waseem was excellent Driver Waseem was excellent. We booked a 7 seater from Morden to Heathrow. He was accommodating as we changed booking deatils on last day. No hiccups at all. Price was the best in town. Highly recommended, will surely use again.

Terrible service Terrible service. Booked from LA 4 days prior to flying, had to make my journey slightly shorter in the same direction, sent multiple emails to Prima and Taxicode to inform only minutes after booking, received no response from Taxicode and a short and sharp email from Prima 2 hrs before flying. I had no idea if they would be at Heathrow upon arrival. At Heathrow I waited for approx 30 mins and then went outside. Saw a message on my phone to make my way to the carpark...he was driving around, didn't want to park. Car was not in good shape. Shocking service, I had multiple rude one liner emails from Prima, terrible customer service. AVOID AT ALL COSTS

Best choice! Like for my last trip with Prima Drive, the punctuality was perfect, the car was in perfect state (it was a recent Mercedes), the driver smooth and smiling, and always with the best price I could find. No doubt I'll use the same company for my next trip.