Never heard of them before but will keep them in mind next time I have not taken my flight yet but prices was very competitive compared to the other sites i was checking. My flight is to Barcelona and most other sites that had a better rate were for overnight layovers which was not an option for me just to get a better deal. The flight insurance seemed a little high compared to say priceline. And my only real complaint was I guess my screen timed out and the site advised me to call the flyeurope costumer service. When i did the man who answered was very rude and abrupt with me. He kept cutting me off , got really impatient when i was making a decision, spoke really quickly and when i would ask him to repeat he would do so like i was deaf and slow. It was embarrassing costumer service. I decided to try my chances on the site again and got of the phone with him as quickly as a could. I almost did not purchase with the site just because of the service experience. Its too bad so many online companies take good costumer service for granted.

Service good but where is rest of my E ticket??? I was unable to do our 2 tickets together for some reason and then it would not accept info on my husband. Called and the young lady was very nice but it took her quite a while to complete his reservation for some unknown reason. Now my eticket has arrived but my husband's ticket has not come through. Am wondering why this has occurred!

I feel cheated I booked a trip from Charlotte, NC to Venice, Italy which was confirmed and paid for. On the basis of that I booked a flight on a different outbound flight and same return flight for my wife, which was confirmed and paid for. One hour later I got an update saying that the price of my flight was increased by $120. I called 1800FlyEurope and was told that my options were to accept or cancel. How can you gazump a flight that was Confirmed by e-mail within an hour ?

This was my worst experience on the Internet to book a trip ever!! I received about four calls after I had booked a flight to tell me the flights were not available. My credit card was charged and it took four days to receive a refund. Several calls to customer service to get someone who recognized that I had infact been charged. The site is easy to navigate; however, more needs to be done to stop the messages of confirmation if the flight is infact not available.

unprofessional, clueless i made a reservation on the 1800 fly europe website. All fine, decent price, confirmation sent, etc. 1 hour later I get a phone call asking me to call back because the ticket could not be issued. I call back, person on the phone has no ideea why I'm calling, according to him "they're still working on th ticket". I'm bring told to "hold on" for 5-6 times in a row while they're looking at stuff. Still clueless, 15 minutes later, he transfers me to someone else, w/o telling them anything. I tell them the story again, I got a phone call, the guy tells me to "hold-on", and next "it's canceled", "we could not book the ticket, the itinerary was offered on our website, it should have not been there". I aks "why?". He tells me the airline canceled the ticket because they don't have a ticketing agreement. I ask "isn't there anything you can do to book the itinerary?" "No". Now wait a second, you're a _travel_ agency, aren't you supposed to _work_ and book the tickets and arrange the transfer? Isn't that what you get paid for? No, apparently they're just resellers. Yuck.