Good prices I was happy to get a lower price on my flight to Europe through 1800flyeurope! One thing which did frustrate me was the fact that I would get different quotes every time I searched even if the searches were only five minutes apart. If I forgot to write down the reference number of a quote for a price I liked, I couldn't count on getting the same quote during a subsequent search.

I feel cheated I booked a trip from Charlotte, NC to Venice, Italy which was confirmed and paid for. On the basis of that I booked a flight on a different outbound flight and same return flight for my wife, which was confirmed and paid for. One hour later I got an update saying that the price of my flight was increased by $120. I called 1800FlyEurope and was told that my options were to accept or cancel. How can you gazump a flight that was Confirmed by e-mail within an hour ?

I got a good price but I could have done with more transparency about conditions, especially costs of making changes etc I saved money compared to going direct to an airline. There was ambiguous information about costs for changes or cancellations. I called the number and was told "changes usually cost $350" but the lady could not give me a definite answer for my particular flight. The original conditions said that in some cases changes may not be allowed so I am still not completely sure if I would be charged "only" $350 if I had to change the dates later.

I have my tickets, on which airline??? I have my tickets and I'm grateful. Thank you. I was satisfied using your service up until the point of reading my email. I am not thrilled about the fact that I thought those reservations were with Virgin Airlines, and in fact, they are with American Airlines. You might want to look at how you have labeled what airline is being used. When I made my reservation, it clearly said Virgin.

The purchase of airline tickets was easy, but had problems with the routing not as advertized. The itinerary that was listed actually turned out to be quite complicated. I ended up with two open-jaw tickets on a very tight connection schedule with no one responsible for the routing but myself. I just have to hope there are no delays in the flights. I could have made a different purchase at the beginning of the process, but the only good alternatives were unavailable by the time I learned of the problem. It took several phone calls to find out just how this would work.