bonnie glazer
GBOMISSION OF VERY IMPORTANT ADDITIONAL COSTS! Jackson the agent was wonderful. However there was a gaping omission! He NEVER TOLD US THAT WE WOULD HAVE TO PAY FOR SEATS. That added $200.00 to our flights! What a RIP OFF! We called and spoke to supervisor Nick who said he’d listened to transcript of our call when booking. HE ADMITTED WE WERE NOT TOLD WE WOULD BE CHARGED by the airlines for our SEATS! He refused to do anything to correct this egregious error on the part of 1800flyeurope!!!!!! Thanks for NOTHING!
Patricia A Ethridge
GBBeware of online reservation!!! The email confirmation date is different then one I booked. I tried to change it and was told there is a fee of $350 per ticket. This is less than 48 hours after I booked. My husband is under several doctors care and I would not have made that date - he simple can't travel then? I am disputing the charges with the credit card company since they will not help me.
Jeanne Tifft
GBmisleading title for ticket email After payment, received email with "reservation" in the subject line. I did not interpret this as the e-ticket itself. Called the next day, got emailed the same file, headed the same way. Okay, but I suggest that you put "e-ticket" as well as "reservation" in the heading. Other vendors I've used make this clear.
Salvatore Cracolici
GBYOUR AIRLINES THAT YOU BOOK. YOUR SERVICE IS SATISFACTORY. BUT THE AIRLINE THAT YOU BOOK GETS ONLY A ONE STAR.I SAY THIS BECAUSE THE AIRLINE THAT I WAS BOOKED ON DOES NOT GIVE YOU A OPPORTUNITY TO PICK YOUR SEATS. THE NON-STOP FLT. 6209 TO GATWICK AND 6211 WILL HAVE THE SAME OPTION, THE SEATS WILL NOT OPEN UNTIL ONE OR TWO DAYS BEFORE THE FLIGHT. THAT IS WHAT I WAS TOLD BY 1800FLYEUROPE NOW. NO AIRLINE THAT I KNOW HAS THESE RESTRICTIONS. WHO IS TO BLAME FOR THIS RESTRICTION. I AM BOOKED ON AMERICAN AIRLINES, BUT THE FLT. IS FLOWN BY BRITISH AIRLINES. I WAS TOLD IT WAS THE BRITISH AIRLINES THAT MADE THAT CALL.
Challenger Grey
GBQuick and better choices of flights than the major booking companies. After booking flights with another major online service, I had to cancel those flights because after I thought about it, a 8 hour layover beginning at midnight was not a good idea. I was unable to find a better solution on that service and found 1800FlyEurope where I was able to solve and purchase acceptable tickets. The only negative comment would be that the full flight, including stops, should show up without having to click on another button to see the whole flight.