YOUR AIRLINES THAT YOU BOOK. YOUR SERVICE IS SATISFACTORY. BUT THE AIRLINE THAT YOU BOOK GETS ONLY A ONE STAR.I SAY THIS BECAUSE THE AIRLINE THAT I WAS BOOKED ON DOES NOT GIVE YOU A OPPORTUNITY TO PICK YOUR SEATS. THE NON-STOP FLT. 6209 TO GATWICK AND 6211 WILL HAVE THE SAME OPTION, THE SEATS WILL NOT OPEN UNTIL ONE OR TWO DAYS BEFORE THE FLIGHT. THAT IS WHAT I WAS TOLD BY 1800FLYEUROPE NOW. NO AIRLINE THAT I KNOW HAS THESE RESTRICTIONS. WHO IS TO BLAME FOR THIS RESTRICTION. I AM BOOKED ON AMERICAN AIRLINES, BUT THE FLT. IS FLOWN BY BRITISH AIRLINES. I WAS TOLD IT WAS THE BRITISH AIRLINES THAT MADE THAT CALL.

Never heard of them before but will keep them in mind next time I have not taken my flight yet but prices was very competitive compared to the other sites i was checking. My flight is to Barcelona and most other sites that had a better rate were for overnight layovers which was not an option for me just to get a better deal. The flight insurance seemed a little high compared to say priceline. And my only real complaint was I guess my screen timed out and the site advised me to call the flyeurope costumer service. When i did the man who answered was very rude and abrupt with me. He kept cutting me off , got really impatient when i was making a decision, spoke really quickly and when i would ask him to repeat he would do so like i was deaf and slow. It was embarrassing costumer service. I decided to try my chances on the site again and got of the phone with him as quickly as a could. I almost did not purchase with the site just because of the service experience. Its too bad so many online companies take good costumer service for granted.

unprofessional, clueless i made a reservation on the 1800 fly europe website. All fine, decent price, confirmation sent, etc. 1 hour later I get a phone call asking me to call back because the ticket could not be issued. I call back, person on the phone has no ideea why I'm calling, according to him "they're still working on th ticket". I'm bring told to "hold on" for 5-6 times in a row while they're looking at stuff. Still clueless, 15 minutes later, he transfers me to someone else, w/o telling them anything. I tell them the story again, I got a phone call, the guy tells me to "hold-on", and next "it's canceled", "we could not book the ticket, the itinerary was offered on our website, it should have not been there". I aks "why?". He tells me the airline canceled the ticket because they don't have a ticketing agreement. I ask "isn't there anything you can do to book the itinerary?" "No". Now wait a second, you're a _travel_ agency, aren't you supposed to _work_ and book the tickets and arrange the transfer? Isn't that what you get paid for? No, apparently they're just resellers. Yuck.

Isn't it time you join the rest and use our International Ticketing? You can customise your flight and for any fine-tuning, before purchasing you can call 1800FlyEurope for immediate support. Friendly staff, no pressure, alway there to answer and help. Best of all their prices are the best. Infact they are so good that it's cheaper than the surcharge my AirMiles company wanted to ding me. I am switching my credit card perks to "Cash Bonus." This AirMiles game is over. Now I can fly anywhere anytime without jumping through hoops. Try it and don't forget to thank me upon your return.

Service good but where is rest of my E ticket??? I was unable to do our 2 tickets together for some reason and then it would not accept info on my husband. Called and the young lady was very nice but it took her quite a while to complete his reservation for some unknown reason. Now my eticket has arrived but my husband's ticket has not come through. Am wondering why this has occurred!