Patrick
GBtrouble returning a car early. The website wouldn't let me rent a car for the trip back to Orlando airport because the rental agency isn't open at 5:00 am but they have a drop box for the keys. So I had to call to make the reservation instead of doing it on my computer. I think this should be taken care of then 5 stars.
Frederick
GBTotal con had to pay more money at… Total con had to pay more money at airport, thanks to social media you not going to rip any more British people off
Scott
GBScam artists EDIT TO ADD... even tho they responded and claimed they would reach out to me to resolve, they never have! Wow. Booked a car, arrived exactly on time. Was told they were sold out. Called customer service and were told that they couldn’t get us another car but as a courtesy they’d issue us a refund. Lol. The real kicker is that they kept our money and after 3 weeks still never issued it. Unless you’d like to be stranded at an airport at 10:30 on a Friday night and have to pay $560 for a last minute weekend rental, STAY AWAY FROM THIS JOKE OF A COMPANY!!
Mohammad Anooshah
MXDo not rent from this company I had a reservation through car rental.com for a car from this company in Monterrey, Mexico. When I arrived to pick up the car, the company wanted to sell me their own expensive insurance. They did not did not accept the third party insurance which I had just purchased and showed them in writing. They did not provide the car. I had to find another rental car at the airport my self . By the way, do not make reservation through car rental.com either since they do not stand behind their own reservations/contracts.
Robert Lee
AUEasy on line process Easy on line process. Difficult when living in Australia with time difference but American car rental makes it easy with on line bookings or if you need to talk to customer service someone from England will ring so time difference not as great. Have booked 3 times with American car rentals, once through customer service and twice online, easy everytime.