Daniel Bravo Besada
ESFirst time i rented with them and last… First time i rented with them and last one.. They forgot to pick up me at the airport in SJD very late and more than one hour late they told me that only have one car available, and more than double price of my original reservation. No recomended.
Tim
GBTen Stars I'd give these guys 10 stars if I could! I originally rated them 4 stars because there was a charge I didn't understand. They saw the review, called me, explained the charge and then removed it at my request. Outstanding customer service!
Md
GBBooked online through rocket travel… Booked online through rocket travel from a T-Mobile special. Americars . Paid up front on my AmEx card for one week plus taxes. Difficult communicating with the employee on the phone. Went to pick up the car off site and was told I needed proof of insurance. In Massachusetts you do not need proof of insurance because you get your license and registration through your insurance company. The paperwork did not say I needed to bring that only my license and credit card. At first they wanted just $1,000 security on my credit card, then they said they needed another $2500. I said I needed a ride back to the airport. No car no refund. Once at the airport I went directly to budget and was given a car no questions asked no proof of insurance and was not even asked for it. This was my first time renting with them and it will be my last. I'm a frequent car renter. Don't take a chance, rent with a on-site company.
Ross Egerton
GBShould wear a striped jumper.theifs No problem with the car or geting the car it was faultless but it has come afterwards when they have refused.to give my back my £205 security deposit that they say they have given me which is rubbish. Do not go with this company
Mohammad Anooshah
MXDo not rent from this company I had a reservation through car rental.com for a car from this company in Monterrey, Mexico. When I arrived to pick up the car, the company wanted to sell me their own expensive insurance. They did not did not accept the third party insurance which I had just purchased and showed them in writing. They did not provide the car. I had to find another rental car at the airport my self . By the way, do not make reservation through car rental.com either since they do not stand behind their own reservations/contracts.