Sarah
GBHorrible Experience Horrible Experience. Waited over 3 Hours for a rental car. I would NEVER rent with them again. Ever. Does not matter how inexpensive it is don't do it.
Mark Fernandes
GBTotal ripoff by American car rental Reserved car on there website and purchased their insurance on the same website. When i picked up the car (cabo San Lucas airport) they said the insurance was not acceptable and proceeded to charge me another $300.00 for another insurance policy. And gave me an old worn out car! Total ripoff! I can be contacted at 802-296-1516
Md
GBBooked online through rocket travel… Booked online through rocket travel from a T-Mobile special. Americars . Paid up front on my AmEx card for one week plus taxes. Difficult communicating with the employee on the phone. Went to pick up the car off site and was told I needed proof of insurance. In Massachusetts you do not need proof of insurance because you get your license and registration through your insurance company. The paperwork did not say I needed to bring that only my license and credit card. At first they wanted just $1,000 security on my credit card, then they said they needed another $2500. I said I needed a ride back to the airport. No car no refund. Once at the airport I went directly to budget and was given a car no questions asked no proof of insurance and was not even asked for it. This was my first time renting with them and it will be my last. I'm a frequent car renter. Don't take a chance, rent with a on-site company.
Michael Hammel
GBPrice quoted was not the price I was charged. Charged more at the airport than shown on my statement from American Rental. I didn't have time to argue with the agent at Budget so I accepted the increase rather then wind up with no car. Wound up paying more then if I had booked directly with Budget. I will never use American Car Rental again.
John
AUA great car rental agency for any visitor to the USA For an overseas traveler, AmericaCarRental is the best car rental agency I have found. I have used them consistently now for five or more years. All necessary insurances are included in the quoted price (this is a real bonus - no hidden charges), their website site is easy to use, and car pick up has always been easy. They are the best!!! I once had to cancel a trip and get a refund - that too was no problem.