Just another hippy clothing brand Once this company became popular and trendy among the hippy community, I have the feeling that they shifted their focus from providing the best quality garments for hiking and outdoor activities to making some fancy and trendy pieces of everything that they would sell for an unreasonably high price. Let's be honest, no hiker in the world would spend a fortune to buy a pair of pants that no one would see him wearing in the mountains while having in mind that with one slip he may tear them apart. That's what I am saying, this company’s target customers from hikers switched to hippies. The quality is still good, let's be objective till the end.

Ordered a jacket from them on 31… Ordered a jacket from them on 31 December 2023. Today is 29 January and its still not here, a full month later. Furthermore there are no emails, no updates, no tracking and if I click on any links to the shop or my order in my emails I get "this site cannot be reached" messages. I feel this is a scam, yet their emails confirming my purchase are from Patagonia.com with legit logo

Worst shipping ever and customer service not much better Worst customer service ever . Order is lost in space. It's going on 15 days since I odered the clothes and still have no day specific estimate of delivery . It went from UPS to USPS and then got lost pending acceptance . I dont even want the products amymore . Wasted a lot of time for nothing .

Durable Gear in Patagonia I've been using Patagonia gear for my outdoor adventures and I'm consistently impressed by the quality and durability. Their commitment to sustainability makes me feel good about my purchases. The equipment perform well in the tough conditions and the cs team is responsive. It deserves a good review.

Major shipping delays and no communication I placed an order on 9th April. It still hadn’t been sent a week later on 16th April so I followed up and they told me they are experiencing unforeseen shipping delays but it should be sent out by the end of that week. This never happened, and I continued to follow up over the next two weeks. Once again they told me the order should be sent soon and it should arrive by the end of the month. At the time of writing this, on 28th April, it has been a week since I heard anything from the customer service reps, and the order still hasn’t been dispatched. So 20 days after placing my order, still no delivery in sight.