Went on a Golden Circle tour in… Went on a Golden Circle tour in Reykjavik. Very organised pick up and tour was amazing. Michael was an excellent tour guide and so informative. He explained everything as we went along and we even got to feed some lovely Icelandic horses as we had made good time on the tour. Definitely worth it liked the earlier tour time of 10am.

Not impressed!! Not impressed! I am being very generous giving a two star rating. We had taken the "Big Bus" (another bus tour company) earlier in the week and liked them very much. Our last day in New York City we just wanted to do a little sightseeing and do a hop-on hop-off at a couple of the areas we hadn't seen (like the Fulton Fish Market and the Brooklyn Bridge) and decided to give the Gray Line downtown tour a try. No live tour guide when on the bus - just a lousy recording that was reversed and played over two to three times when the location of the bus didn't line up with what was being said, .....and the ear phones were terrible. The bus looked like it hadn't been cleaned all day. We got off and did some walking in the areas we wanted to see, then went to one of the stops later (near the Fulton Market) to resume the tour. We waited well over half an hour for our bus while their competitors busses picked up people every few minutes. When we got on (we had to sit below - another dirty bus) it had started to rain a bit and the ceiling was leaking over the passengers - my wife being one of them. The air conditioning also had to be turned off making it hot and stuffy as the bus began overheating. We got off before the last stop because we couldn't stand it any more. I would not recommend this company to anyone! They have to smarten up and get their act together! Never again with Gray Line!

Great Golden Circle Tour from Reykjavik Our short Iceland break was made more enjoyable and memorable, especially with Darren our tour guide and Kamil the driver. Darren did not only share about the Golden Circle which was our tour for the day but also a shared a lot of Icelandic culture. A major plus! Coach was comfortable; the travel (from pick up from our hotel to going back to Reykjavik) went smoothly. Thanks so much and job well done!

Horrible in Porto! Took their city tour in Porto. It was horrible! The audio never matched the stops. And was badly organized with the actual stop number and the one displayed one the map!

Horrible The tour guide took our seats on the bus and he changed other people’s seats who were sitting as a family together after departing, three affected familIes got very pissed, he made a horrible experience before even the day started ! Just because he wanted to sit there although other seats were available in front. The agency as well didn’t respond properly when we complained 👎