Guy
NZTripomate SCAMMERS What a scam, booked flights in April 2023, 1 day before I fly out (1 Nov 23) your ticket is non existant with the carrier. Carrier told me my ticket was cancelled in May! This was probably done by Tripomate and they keep your money. No answers on phone, email, even their fake booking email confirmation has different address to google maps. Stay away from these scamsters
Lianne
NZOh mate, don't Trip into this scam! This is a total scam, none of the phone numbers are valid. In my call log I see they routed through Kuala Lumpur, Indonesia and the Philippines, although they are New Zealand hard lines and mobile numbers. In emails there is no option to click on the highlighted e-ticket number or booking ref, although it says the booking is confirmed. The bank's fraud team has advised to dispute. 15/9/23 - My money has now been returned via a bank dispute process. Do not book with this site, it is a total scam.
LIVE BETTER K-CENTRE
NZSCAM Scam website same as many others , i got scamed. stay way from this website. no answer and even you can't sign this website. there was no record of my order. They naver send me the comfirmation of payment or cancellation about my order. i didn't get any ticket, payment was done by my ASB Creditcard. I have to contact my creditcard company and request cancel it. Tripomate refuse to pay money back. Date of experience: 18 June 2023
Ben Luo
NZSCAM - Avoid at all costs This is a scam. They will take your money, book a real ticket and send the confirmation, then immediately cancel the ticket without you knowing. I checked on the airline website a while after I booked and saw my ticket was cancelled without my consent. They were unresponsive when asked about it. If you have been scammed by these people, contact your airline and your bank immediately.
Alex
GBI a so happy Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.