WARNING! Read the reviews!! Oh wow! I read through all the reviews and thank you for warning us about this site. I almost booked a flight with them today. I tried to contact them several times to check my itinerary and all calls went through the voice machine. I was suspicious about this site as they offered almost 50% discount compared to the official airline. Judging by how they reply to their customer's reviews UNPROFESSIONALLY, it doesn't look like they are a well-established travel provider. The address they used was also a residential address which is another big red flag.

WE LOST $2500 DOLLARS!!!!!! WE LOST $2500 DOLLARS!!!!!! IF ANYONE ON HERE WOULD LIKE TO FORM A GROUP TO TAKE ACTION AGAINST THESE UNSCRUPULOUS CHARACTERS PLEASE CALL ME! JASON 021 981 559 My partner booked a ticket to South America providing his passport details. Company got his name wrong and ticket was voided! We investigated the company and they had bogus offices in Wynyard Quarter. On further investigation we found the directors residential address: Rashmi Choudhary 1/47 Micheals Avenue Ellerslie 1051 Auckland New Zealand She was very surprised when we turned up at her front door! Any of you may like to pay her a visit yourself! We noticed she put up a large security gate after our visit though! We ended up taking them to small claims court but unfortunately any agreement online that is clicked on is final even though they were in the wrong. The judicator ruled in their favor and we lost everything. I would like to take this matter further so anyone wishing to bring this scurrilous organization to task please contact me and we can go through legal processes to retrieve our losses. Jason

Oh mate, don't Trip into this scam! This is a total scam, none of the phone numbers are valid. In my call log I see they routed through Kuala Lumpur, Indonesia and the Philippines, although they are New Zealand hard lines and mobile numbers. In emails there is no option to click on the highlighted e-ticket number or booking ref, although it says the booking is confirmed. The bank's fraud team has advised to dispute. 15/9/23 - My money has now been returned via a bank dispute process. Do not book with this site, it is a total scam.

Same complaining about TRIPOMATE Same complaining about TRIPOMATE, I bought 2 tickets and I didn’t receive them, they cancelled my flight and never got my refund, skyscanner cannot do anything about it Totally disappointed for losing my money

I am so happy ☺️ Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.