Used the pass for a week and had no issues Used the pass for a week and had no issues at all. Visited 14 different attractions from Big Bus Tours, St Patrick's Cathedral, Radio City Music Hall and most of the observatories overlooking the city. Night time boat tour out to photograph the Statue of Liberty up close. Foodonfoot tour to great small restaurants where you bought the food you like. Bike ride tour through Central Park with Matti from Fancy Apple bike company. Liked the ride so much we later went back and paid cash to have a 3 hour bike ride down the Hudson River Park to Battery point on protected bike trails. Too many other attractions to mention them all. Bought the pass for $309 and got over $650 of free admission to the attractions. Great value and no need to pull out your wallet for cash or credit card.

DO NOT USE!! DO NOT USE!!! No answer to emails or calls, NYC office closed, no recent instagram posts, no replies to online feedback, it appears that this company have gone bust but are still selling on their website, Choose another company instead or you could loose your money!

do not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel

Will not ever use this company again Will not ever use this company again, nor suggest anyone use this company. They had not updated this attraction list and advertised that 911 Museum and Memorial was an option. We were turned away at the ticket office. They stated that they haven't been honoring Sightseeing passes for over 5 months. Sightseeing failed to update their website and only did so after my phone call. They refused to issue us a refund or come up with any resolution!

** Misleading Information and Bad… ** Misleading Information and Bad Customer Service ** Don't buy a Sightseeing Pass as it could ruin your vacation days and planning esp if you are with family. Their site is full of misleading information and customer service is horrible. Post-cruise we planned to spend two nights in Miami with a specific plan to visit 4 attractions, so we bought a 4-attractions Flex pass for 3 adults and 1 child costing us $400+ Big Bus Night Tour: We went there and the bus driver told us the QR code was only for the day tour. I called customer service, they said the pass is only for the day tour. I told the agent the website clearly says you could either choose a day or night tour. Instead of apologizing for misleading information and ruining our precious evening time in Miami, the agent was rude and said we couldn't get a refund, and advised us to visit other attractions. Really? we bought a Flex Pass so we could visit specific attractions and not just any attractions. They ruined our precious evening and cost us $60+ for the taxi on top of non-usable $400+ passes for this attraction. Here are the specific words from their site and app: "Sightseeing DAY Pass and FLEX Pass holders can choose EITHER the Big Bus Classic Hop-on Hop-off Miami Tour OR the Big Bus Panoramic Night Tour."