DO NOT USE!! DO NOT USE!!! No answer to emails or calls, NYC office closed, no recent instagram posts, no replies to online feedback, it appears that this company have gone bust but are still selling on their website, Choose another company instead or you could loose your money!

NO REFUND EVEN THOUGH I PURCHASED INSURANCE !! :-( I Bought 3 flexi sightseeing passes for New York to save money We were so busy with places to see that we only used 4 out of the 7 passes . I also purchased the insurance just incase i didn't use all my passes . I have been emailing them now for over two weeks but no response from any of my emails . Looks like i will not get a refund as i originally thought based on purchasing the insurance. The telephone number is only any good if you live in the USA anywhere else in the world you cannot get in contact with them via the phone . Based on my experience with no communication and reading other reviews too i wouldnt even give it 1 star ...

Sightseeing pass perfect This pass was excellent for us .four of us had the 2 day pass and used it on statue of liberty and Ellis Island tour,intrepid, one world observatory, empire state building big bus and top of the rock no problem whatsoever they just scanned our QR code on the sightseeing pass

PERFECT I don't understand the negative reviews. I have been to New York in August and bought the 6-day pass. We visited an incredible amount of attractions always finding a spot and never having to book in advance. Also, we made a math: had we had to pay for the attractions outside the pass, we would have spent $600. We saved $300.

do not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel