Lindsay Thachuk
CAUsed the pass for a week and had no issues Used the pass for a week and had no issues at all. Visited 14 different attractions from Big Bus Tours, St Patrick's Cathedral, Radio City Music Hall and most of the observatories overlooking the city. Night time boat tour out to photograph the Statue of Liberty up close. Foodonfoot tour to great small restaurants where you bought the food you like. Bike ride tour through Central Park with Matti from Fancy Apple bike company. Liked the ride so much we later went back and paid cash to have a 3 hour bike ride down the Hudson River Park to Battery point on protected bike trails. Too many other attractions to mention them all. Bought the pass for $309 and got over $650 of free admission to the attractions. Great value and no need to pull out your wallet for cash or credit card.
Nimit Rana
GBWorst experience ever Worst experience ever ! We wasted our time and money buying this stupid pass ! Even after buying the pass , we have to make timely reservations and wherever we go is fully booked for the day ! So this pass was good for nothing ! EVEN THE CUSTOMER SERVICE MANAGER WAS THE WORST THING EVER! What a waste ! never buy this pass
Sam
BEUnrecognized pass, non-existent customer service. waste of time and money For our trip to N-Y, we bought 2 7-day passes. we received the Passes quickly by email but booking the activities is very complicated. not all activities included in the list are accepted in the Pass. Sightseeing customer service is non-existent. A real waste of time and money. if you want to be reimbursed, you must take out insurance. proof that Sightseeing knows that the complaints against them are numerous. Dispute opened with Paypal.
Zaz
DERun away ! We are sold a pass with a list of attractions that disappear during our stay... We arrive more than one hour before the departure of a boat for the most interesting cruise, and we are told that there is no more place. They tell you that you can use the hop-on hop-off bus every day that you use the day-pass, and on the spot, they tell you that it is not possible, only once, because the company was taken over by another one or whatever (which does not interest us). Promises were not kept, and no compensation was offered...run away!
Meg O
GBWill not ever use this company again Will not ever use this company again, nor suggest anyone use this company. They had not updated this attraction list and advertised that 911 Museum and Memorial was an option. We were turned away at the ticket office. They stated that they haven't been honoring Sightseeing passes for over 5 months. Sightseeing failed to update their website and only did so after my phone call. They refused to issue us a refund or come up with any resolution!