This is the sh*tbox airline This is the sh*tbox airline. Crappy old Planes, horrible flight attendants who hate their work & a scammer no assigned seat policy where if I buy business class on ALASKA I know I am getting seat 1A regardless of the cripples,old people & ret&rds. But no. These degenerates & their 20 cohorts first so by the time I Board Im in row 7 seat ? What the eff! Never again. This p*ss poor excuse for an airline needs to be shut down or just cater to the hoi poloi!

I used to fly SW Airlines almost… I used to fly SW Airlines almost exclusively and continuously promoted it. In the past year it has gone completely down the tubes. I fly to ABQ from DEN at least once every 3 weeks on business. Now I am on United first class. I can afford it and it is well worth the not great fare difference. SW has been over 1 hour late on the return flight over 4 times in a row. The gate agents have now become terribly rude and inconsiderate. I have 80k points on my SW Rapid Rewards account and I am just going to give them away rather than endure the torture and inconvenience.

BUYER BEWARE BUYER BEWARE! Early check in fees are non-refundable. I learned the hard way and thank goodness it was only $25. Everyone should know this before adding the early check-in. Very customer unfriendly!

Canceled flight with no compensation 0r… Canceled flight with no compensation 0r concern. Very rude could careless attitude 😒 don't fly this group or you will be regretting it. Bad employees who offer no help at all. They should all be fired.

Travel Voucher Not Honored I need to cancel a flight due to Covid travel restrictions. I was given a travel voucher but unable to re-book withing one year, again due to Covid travel restrictions. Southwest refuses to honor my voucher. They just took my money and will not work with me in way except to say sorry we are keeping your money.