Hidden fees and scam Hidden fees and scam. You pay more going through them than directly through the hotel or maybe a more trustworthy booking company because they charge their own fees besides the hotel charging theirs. We didnt even end up staying in the hotel we booked after realizing we were paying way more than we originally thought , we went and looked for another hotel and now there’s no way to get our money back for that first hotel!

Fraudulent advertising Fraudulent advertising. Mobytrip shows a lower price than other hotel booking websites so I used it. But I was charged a resort fee at check in. Mobytrip never showed me that there is a resort fee during my entire booking process. Mobytrip falsely show a low price and hide the resort fee so that you will choose it but you will end up paying more than other legitimate website like Expedia.

We drove 2 days to Jacksonville Florida… We drove 2 days to Jacksonville Florida from Ohio in January. Had our hotel booked from the 4th to the 12th. When we got to the hotel, our reservation had been cancelled. We were told that since we didn't show up on the 2nd they had cancelled our room. We had to go to another hotel and shorten our trip because of their mistake in booking our hotel. I double checked & I did put in the 4th to the 12th. When I called them, they were very rude. I've been fighting them for 4 months. Do not use them. They are not professional at all.

GET HELP IF YOUR RESERVATION DID NOT WORK... I also went through a bad expereince with the booking, however I reached out to the CEO of MobyTrip and he made sure I received a refund. Not sure why there are so many reservations not working. Something they should fix.

Would leave no stars!! SCAM!! Would leave no stars, Booked a reservation through the website but when I got to the hotel; the hotel said the website didn’t submit the payment even though the website had already charged my card! Now I’m out $300 and no room to stay!! Unacceptable when customer service is nonexistent!!!! SCAM!! Took the money and ran!! DONT BOOK THROUGH THIS SITE!