Made a booking for 1 night stay in… Made a booking for 1 night stay in Jacksonville, hotel had some trouble finding the reservation code because I made it only 10 minutes before walking in, got all sorted and checked in, saved like $15

Zero stars! Zero stars! 12 hours after booking our plans changed. NO REFUND!!! MobyTrip.com also lies! I definitely booked a refundable room. The hotel refunded the day that I booked directly through them. MobyTrip.com lies and scams.

Would leave no stars!! SCAM!! Would leave no stars, Booked a reservation through the website but when I got to the hotel; the hotel said the website didn’t submit the payment even though the website had already charged my card! Now I’m out $300 and no room to stay!! Unacceptable when customer service is nonexistent!!!! SCAM!! Took the money and ran!! DONT BOOK THROUGH THIS SITE!

Hidden fees and scam Hidden fees and scam. You pay more going through them than directly through the hotel or maybe a more trustworthy booking company because they charge their own fees besides the hotel charging theirs. We didnt even end up staying in the hotel we booked after realizing we were paying way more than we originally thought , we went and looked for another hotel and now there’s no way to get our money back for that first hotel!

Support was unable to assist me in… Support was unable to assist me in getting my money back from a hotel I never stayed in. Support yelled at me calling me a liar instead of believing me, so now I’ve spent weeks talking to the hotel myself with Mobytrip not only just not helping in the first place but actually making things worse the whole time. Hire people that can speak English and can follow directions in calling hotels.