Third Party Scam I was misled thinking I confirmed an Airbnb stay and it rerouted to this third party that is a scam. The hotel had no confirmation of my stay at all. The room they scrambled to give us by (finally) 1am was not at all the room I was charged for. Due to the staff unaware of my stay and even providing all the email confirmation from this company did not lead me to the correct room booked nor having any information regarding the stay. Charged way above retail value for the incorrect accommodation that took well over two hours to handle.

MobyTrip has an excellent support team I booked a stay and came down with Covid a couple of days before I was supposed to leave. RM with MobyTrip helped me navigate the process to ask for a refund with very little effort. The whole process was easy and their support team responded almost immediately!! I had my cancellation and refund processed in less than an hour!! I'll definitely be booking through MobyTrip again in the future. 5 stars!! *****

Made a booking for 1 night stay in… Made a booking for 1 night stay in Jacksonville, hotel had some trouble finding the reservation code because I made it only 10 minutes before walking in, got all sorted and checked in, saved like $15

Worst Third Party App Ever!!! Ive used so many third party applications because I travel often and stay in many hotels. This is the WORST COMPANY I have every dealt with in my entire life. I made a reservation for the wrong date on accident and instead of canceling it they charged me full night stay and then just stopped answering the phones!

I booked a hotel in Thomasville I booked a hotel in Thomasville, Georgia. To visit my sister that was in the hospital, it was Thomasville, Alabama. The hotel in Alabama was the only one that kept on popping up. That's when I realized at the hotel that I booked in the wrong city. When I called them they told me they would instantly give me a refund, They didn't want to help me.They kept on cutting me off.Saying I will get it and be patient. It's been a week. When I called today they completely blocked my number. I paid for 2 hotels in one night. As soon as you call, they seem very helpful.Then after that, they don't want to help you and it's very unfortunate.You put one city in state and and it keeps on directing to the wrong state. Whatever you do Get your hotel reservations from the actual Hotel. It was late at night and I was just trying to find a hotel room. It's a shame that they're still up and running.They're absolutely horrible don't use them!!!!