Hidden fees and scam Hidden fees and scam. You pay more going through them than directly through the hotel or maybe a more trustworthy booking company because they charge their own fees besides the hotel charging theirs. We didnt even end up staying in the hotel we booked after realizing we were paying way more than we originally thought , we went and looked for another hotel and now there’s no way to get our money back for that first hotel!

MobyTrip has an excellent support team I booked a stay and came down with Covid a couple of days before I was supposed to leave. RM with MobyTrip helped me navigate the process to ask for a refund with very little effort. The whole process was easy and their support team responded almost immediately!! I had my cancellation and refund processed in less than an hour!! I'll definitely be booking through MobyTrip again in the future. 5 stars!! *****

They said my total was just 44.95 do I… They said my total was just 44.95 do I agree I accepted then after the fact it says I had pay additional 20.33 cents it said TOTAL DUE 44.95 it's a scam n they argued me down saying the hotel can cancel no they can't fix mobys mistake n that I simply can't get my money back I started ask for supervisor none is available these are scammers completly

Made a booking for 1 night stay in… Made a booking for 1 night stay in Jacksonville, hotel had some trouble finding the reservation code because I made it only 10 minutes before walking in, got all sorted and checked in, saved like $15

I booked a hotel stay at Red Roof Inn I booked a hotel stay at Red Roof Inn through Mobytrip. While traveling to the motel, I had a traffic incident and called them to tell them I could not make the reservation and asked to put my money towards a motel in the area I was stranded in. RM, she called herself and also claimed she was a manager, told me they had a 24 hr cancellation policy and could not refund or transfer the cost of the motel. Totally unprofessional and unsympathetic to a customer's misfortune. Red Roof Inn pretty much said the same thing. It wasn't up to them to refund, it was the third party responsibility.