The Crown Plaza Memphis had bed bugs… The Crown Plaza Memphis had bed bugs and algae in the pool. In addition to this, upon checking in they asked for my credit card for incidentals (after I had already prepaid via a third party travel booking site.) They then proceeded to charge me $50 extra in incidentals and for another night. In total, I stayed 1 bed bug filled night and was charged for 3 nights, plus $50. Run! Do not stay here unless you enjoy what we went through.

We never got an email confirmation. We never got an email confirmation number and we have been trying to contact Lovevacations for over 5 days to cancel the booking. But can't log in without an confirmation number. All we have is a quote reference # 5532950KALS4DFDGT. So if you can find our reservation buy this number, Please cancel it. We called several times, chat line always unable at the time just can't get through. Please cancel. Al Jones for Circus Circus hotel Las Vegas. For 9/18/20

Horrible dishonest company Horrible dishonest company. If I could give 0 stars I would. Disgusting you are ripping people off during this dire situation. Unethical. Stay away from this company. Save yourself the headache. Scam. Sham. Run!!

Everything ended up very well Everything ended up very well. All reservations worked perfectly ! The only thing we think could have been better is that our reservation was for one hotel that was actually closed, but they moved us to another of the same level from the same chain of hotels, but nobody told us that before hand so we were in the dark as of where were we going to stay. When we tried to reach out to Love Vacations, they sent a text saying that everything was OK but they never explained how the situation was going to be solved. Fortunately, the guys from the transportation to the hotel new that guests from the first hotel were being taken in the other hotel.

auto generated emails :( We had only auto generated emails to guide us through the process, they were not using live operators. Our flights were changed via email but never confirmed, and our itinerary was never updated on the manage booking page. That is also another downside, having to request access every time via email to check any info. We loved our hotel but next time we'll skip the middle man.