Complete joke of a company This travel agency is a complete scam. They are unprofessional and non-responsive to any issues or requests you may have. They will take your money and disappear. They are based out of England so there's little you can do to get in contact with them after booking. Customer service and live chat are always non-functional. You've been warned. Stay far away!

This is a scam! This is a scam!! We booked a week vacation in Mexico and couldn't go due to the Covid pandemic. They had on the website that they would give refunds if you wasn't aloud to travel due to covid but the said our vacation was non refundable. My husband called the resort and they didn't have a booking for us! Don't use this vacation site unless you want to loose your money.

Scam Horrible! You do not exist, you are a scam. We attempted to change our reservations, following your directions completely. You never got back to us. We called our hotel on the day we were to arrive and our reservation did not exist. Calls were never answered. Emails never answered. We were able to get a refund from the airline, but you stole over $1100.

Wasted my money! I called the hotel, left messages and emails to make sure that my trip could be executed. I even tried to contact Lovevacations via phone and the chat and I got NO response from anyone. I did not go on my trip and I did not get a refund nor a notification about any type of accommodations or credits I could possibly receive. The contact was HORRIBLE!! You cannot blame this entirely on Covid-19.

We have tried for over 4 months to… We have tried for over 4 months to contact lovevacations to find out about our cancelled trip to Hawaii without success. lovevacations cancelled our trip (due to Covid which is understandable), received the funds back from the hotel and haven't contacted us regarding how we can use those funds for future travel. And, there is no way to email, call or chat with lovevacations online. They have literally disappeared with our money. We have issued a fraud complaint with our credit card company.