Unfortunately we had to cancel our trip… Unfortunately we had to cancel our trip due to Covid, and we were within the cancellation window and we had to fight to get our money back. This company would not respond to emails and is impossible to get a hold of. Still in the process of trying to get our money back after a month! Sadly would not suggest this company if there is a chance that you might need to adjust or cancel plans.

Wasted my money! I called the hotel, left messages and emails to make sure that my trip could be executed. I even tried to contact Lovevacations via phone and the chat and I got NO response from anyone. I did not go on my trip and I did not get a refund nor a notification about any type of accommodations or credits I could possibly receive. The contact was HORRIBLE!! You cannot blame this entirely on Covid-19.

Stay away from them at all costs Stay away from them at all costs. They take your money and then you’ll never hear from them again. There’s no way to speak with them only a messaging system. I’ve sent 10+ messages over 2 months and yet to get a response. I tested positive for Covid days before our trip and despite the hotel telling me their will be no cancellation charge on their end , Lovevacations took our money with no option to reschedule or anything. $700 wasted. Thanks Lovevacations!

Everything ended up very well Everything ended up very well. All reservations worked perfectly ! The only thing we think could have been better is that our reservation was for one hotel that was actually closed, but they moved us to another of the same level from the same chain of hotels, but nobody told us that before hand so we were in the dark as of where were we going to stay. When we tried to reach out to Love Vacations, they sent a text saying that everything was OK but they never explained how the situation was going to be solved. Fortunately, the guys from the transportation to the hotel new that guests from the first hotel were being taken in the other hotel.

Complete joke of a company This travel agency is a complete scam. They are unprofessional and non-responsive to any issues or requests you may have. They will take your money and disappear. They are based out of England so there's little you can do to get in contact with them after booking. Customer service and live chat are always non-functional. You've been warned. Stay far away!