We never got an email confirmation. We never got an email confirmation number and we have been trying to contact Lovevacations for over 5 days to cancel the booking. But can't log in without an confirmation number. All we have is a quote reference # 5532950KALS4DFDGT. So if you can find our reservation buy this number, Please cancel it. We called several times, chat line always unable at the time just can't get through. Please cancel. Al Jones for Circus Circus hotel Las Vegas. For 9/18/20

I booked a trip a couple weeks before… I booked a trip a couple weeks before 4th of July to another state. The city implemented a curfew and closed businesses. Needless to say I never went on the trip because it was affected by COVID. According to the policy of lovevacations, I was supposed to be contacted to make future arrangements. I have not been contacted yet. It is very hard to get a hold of anyone at customer service. Guess its a loss.

I would like my refund I would like my refund! I had booked a stay at the Old Faithful Inn and canceled the next day because the hotel is closed for Covid-19. I could not reach anyone via phone, email or your online chat. I am beyond angry that your company is so corrupt it would not automatically refund a client for a HOTEL THAT ISN'T OPEN. Additionally, I canceled in time per your policies but I couldn't reach ANYONE AT YOUR COMPANY aside from the form. CONTACT ME AND REFUND MY MONEY

Your company is awful you screwed me… Your company is awful you screwed me out of almost 600.00 we sent u a message to reschedule due to a family member having COVID. You only have one way to contact u and it’s three email and you never responded back to us. No call or nothing and your website clearly states we can rebook !!!!

auto generated emails :( We had only auto generated emails to guide us through the process, they were not using live operators. Our flights were changed via email but never confirmed, and our itinerary was never updated on the manage booking page. That is also another downside, having to request access every time via email to check any info. We loved our hotel but next time we'll skip the middle man.