Koray Sahin
CHbaggage lost, they don't care baggage lost. they don't take any action to get my baggage back. just a whole lot of sorry talk
Teomcam
AUPEGArbage airlines This airline presents itself as a budget option but charges more than traditional airlines. They literally force the crew to beg for money for everything, which is embarrassing. They also cancel carry-on luggage allowances and charge everyone for it. Ultimately, you end up paying the same or more for a subpar flight experience. It’s disgraceful company for Turkey.
Cem Ahmet
TRNEVER FLY PEGASUS ! NEVER FLY PEGASUS ! Terrible customer service, the broke my suitcase on the way out, lost all my luggage on the way back, broke my toddlers buggy , travelling as a single dad with 2 kids they gave ZERO help. The food on the plane is awful, air hostesses are rude, delay after delay with no communication Not even a food or drinks voucher for me and my children. The check in staff are unhelpful, rude and I will never fly PGS again
Baiba
GBfirst time experience I used Pegasus for first time - and I can't complain! Though I not used check in bag service - what seams to be the biggest issue by reviews I came a cross!- My flight was pleasant and even landing both ways was smooth (travelled Manchester-Antalya roundtrip).Staff was friendly and helpful! I will give 4 stars because of prices on board!! I know prices is high on all flights - but they prices is EXTREAMLY HIGH! Something to think about!
Maa
CATerrible service Terrible service. They are racists. They refused my brother to get on his flight to Canada without a reason him ending up stranded. How do you expect people to use your airline if you're service is bad . This is a legal matter and am waiting for your manager to respond as my lawyer will be sending a letter for court date. Unbelievable I won't recommend anyone to book with this airline. Also they don't provide food.