NEVER FLY PEGASUS ! NEVER FLY PEGASUS ! Terrible customer service, the broke my suitcase on the way out, lost all my luggage on the way back, broke my toddlers buggy , travelling as a single dad with 2 kids they gave ZERO help. The food on the plane is awful, air hostesses are rude, delay after delay with no communication Not even a food or drinks voucher for me and my children. The check in staff are unhelpful, rude and I will never fly PGS again

Terrible service Terrible service. They are racists. They refused my brother to get on his flight to Canada without a reason him ending up stranded. How do you expect people to use your airline if you're service is bad . This is a legal matter and am waiting for your manager to respond as my lawyer will be sending a letter for court date. Unbelievable I won't recommend anyone to book with this airline. Also they don't provide food.

Amateurs I have a job where I often have to fly with a lot of heavy gear. That's usually a relatively uncomplicated experience. I show up with my bags, I pay for excess luggage and the extra weight, and I'm off to the odd-size counter. Easy. But not with Pegasus Airlines. I showed up with a hard case that weighed 37 kg and was told that they couldn't accommodate bags heavier than 33 kg. I told the man at the counter that I was, of course, willing to pay for the extra weight, but that wasn't an option. After splitting the contents of my case apart, I got the excess kilos crammed into my second bag. I have never experienced this with any other airline I have ever had the fortune to travel with. Besides this, the guy at the counter couldn't offer any assistance, and his supervisor was one of the rudest employees I have ever had the misfortune of meeting. I will never set foot on a Pegasus plane again. Amateurish operation.

baggage lost, they don't care baggage lost. they don't take any action to get my baggage back. just a whole lot of sorry talk

PEGArbage airlines This airline presents itself as a budget option but charges more than traditional airlines. They literally force the crew to beg for money for everything, which is embarrassing. They also cancel carry-on luggage allowances and charge everyone for it. Ultimately, you end up paying the same or more for a subpar flight experience. It’s disgraceful company for Turkey.