Freddy Barkhuizen
CAWorst Airline On our international flight we are allowed 23kg per checked in luggage, but pegasus only allows 20kg per luggage. They wanted us to pay for the extra 3kg. Worst airline we ever dealt with and not international travelers friendly.
Joel Hyrland
DKI booked and paid for specific seats… I booked and paid for specific seats for my roundtrip, but I was not seated where I paid to sit on both occasions. During the outbound flight, passengers argued about their seats, and I was forced to sit in a different seat. On the return flight, my seat was changed without my consent. Both times, I had booked an aisle seat, but I was given a middle seat instead, which I really dislike.
Syed saeed
TRNever again. Worst airline. Despite been warned I took the chance and travelled with Pagasus only because I had to travel in emergency and no other flights were available. I have not seen any staff more rude than Pagasuss staff. Rudeness starts as soon as you hand over your luggage. It continues during flight. No food served. No drinks. Not even water. You have to buy your food. No entertainment. No screen. Even if you buy a drink, it will be served after good one or two hours , despite continuous reminders. The real horrors start when you land in Istanbul and they completely stop owning you. When ask for help they are useless and very very rude. Shouted at my wife and called her names in Turkish language. We missed our flight due to them and had to buy another one for 1500 pounds which was the next day. Othe passengers lost their luggage. Other passengers complained that their flight left 40 minutes earlier without them being informed. They missed their flight too. Every passenger had some issue. It was the worst day of my life. Never again!!!!!
Baiba
GBfirst time experience I used Pegasus for first time - and I can't complain! Though I not used check in bag service - what seams to be the biggest issue by reviews I came a cross!- My flight was pleasant and even landing both ways was smooth (travelled Manchester-Antalya roundtrip).Staff was friendly and helpful! I will give 4 stars because of prices on board!! I know prices is high on all flights - but they prices is EXTREAMLY HIGH! Something to think about!
Shahram Ghanimati
DKNot looking good and I am about to fly… Not looking good and I am about to fly with this airline.. Why aren't there any answers or explaining from Pegasus staff on the posts her?? I will opdate this post soon