JetBlue Airways

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1.35
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

5.00%

1

85.00%
About JetBlue Airways

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Laurita Liovkina
GB

Bad service We traveled with jetblue airlines in January. The service staff was unpleasant, rude and simply ignoring if you need any service. At the check-in we were asked if we want to sit by the emergency exit together because there is more legroom. We agreed but at the gate we were met by a very unfriendly staff who told us to wait in the zone. Later said that we will sit separately. Besides all that we were the last to board. And the worst thing... When we get on the plane another person was already sitting instead of my partner seat because they put two people in the same seat by mistake. I hope it was the first and last time I travel with Jetblue airlines. I won't recommend.

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Angela Veronica Siddell
GB

Assaulted by FAs. I was assaulted by FAs and an attorney is making a claim on JetBlue for me. It's a long shot but I am asking if anyone has had rude or unprofessional treatment from flight attendants. If you have, please woud you tell me their names? If the name/s you give match the name/s I have, it would strengthen my case. Thank you very much.

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customer
GB

JetBlue did a good job We just took a round trip to Florida on JetBlue. We were very pleased with the service and the cost. Even though we got the basic rate the legroom was adequate. We wouldn't hesitate to fly JetBlue again.

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Adam Ainsworth
GB

DO NOT USE THIS COMPANY… I cancelled a flight and they gave me a credit. I can see the credit in my account but when I go to use the credit, it says that there are insufficient funds in my travel bank, even though I can see the funds are available. The flights I want to book, even though they are exactly the same flight days and times, just 6 months later are nearly double the original price. I have spent 3 hours on the phone to them, first via web chat and then physically speaking to someone trying to sort this out and they refuse to do anything to sort it, just saying that it should work online, which it clearly isn't. I asked them to take payment over the phone and they wouldn't, I asked them to give me the money back and they wouldn't. I asked them for an email address that I could send a screenshot of the issue to and they wouldn't give me one. DO NOT USE THIS COMPANY! Edit: I just found out that the phone line that they told me to contact them on, to resolve this, was a premium rate number and has cost me £255 to call them for an hour, most of which was messing about for the slowest people ever to do anything, they would take 2 - 3 mins to put my name in, put my first line of address in etc. WHAT A TOTAL SCAM!!!

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Helen Munford
GB

Sadly I have to agree with others… Sadly I have to agree with others reviews. Returning from JFK today were the worst cabin staff I’ve ever experienced. They did not smile everything seemed an inconvenience to them they were rude and their uniforms were scruffy. However going on the outward journey a young cabin member named Sabas was an absolute joy so polite helpful nothing was too much trouble it’s a shame other members don’t follow suit.

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