Botched my reservation in multiple ways… Botched my reservation in multiple ways and acted with complete incompetence when making the corrections.

Avoid booking through this company Avoid booking through this company. I mistakenly booked the same trip twice within a matter of moments of one another. Travelocity wasted weeks of my time raising to help, they didn't even fulfill their own terms about only charging me for the first night if I canceled. They charge me full price for two trips, this is street informing them of the error near instantly. The hotel manager repeated they had no money from me and to speak with Travelocity. Travelocity said the same about the hotel. I'm not sure who was lying but someone was unfortunately. This was my first time traveling with them and I will never do so again. I turned up for the stay (didn't cancel the second trip), but was only given one key :)

False advertising on pricing! Travelocity has been nothing but a nightmare in the last few months! Every time you try to book anything with the price that is offered to you, it gets bumped up right before making the reservation! I have tried multiple times, different days, and times and they manage to increase your travel itinerary every time! Shame on you Travelocity! I will book another way……

Save money by going elsewhere Save money by going elsewhere. Such a bad experience getting sucked into a vortex of dishonest unhelpful agents with purpose to screw you out of your money. Getting a credit back from cancelled flight during Covid was a nightmare and ticket ended up costing me 3 times more than booking flight directly myself with AC. Horrible company. No wonder low score. Shameful!

Travelocity Travel Insurance/Global Luxury Suites FAIL We had a week long stay booked at the Global Luxury Suites in Boston,MA thru Travelocity with insurance.We had to cancel because my Brother in Law suffered a brain hemmorage/Stroke which eventually caused his death.Travel Insurance won't pay, Global Luxury Suites won't recognize our cancellation thru Travelocity.If that wasn't enough, my husbands credit card is now being used fraudulently likely because Global Luxury suites requires a COLOR copy of your credit card when you book. We have booked with Travelocity in the past without issue but this time the ball has been dropped and we have been left hanging in very desperate and tragic situation.