rip off There are a lot of extra costs that they don't tell you about. Making there "travel packages" worthless after the extra fees you end up having to pay it makes more sense to book directly with the vendors, the "travel packages" don't save you money and might actually end up costing you more.

Travelocity Travel Insurance/Global Luxury Suites FAIL We had a week long stay booked at the Global Luxury Suites in Boston,MA thru Travelocity with insurance.We had to cancel because my Brother in Law suffered a brain hemmorage/Stroke which eventually caused his death.Travel Insurance won't pay, Global Luxury Suites won't recognize our cancellation thru Travelocity.If that wasn't enough, my husbands credit card is now being used fraudulently likely because Global Luxury suites requires a COLOR copy of your credit card when you book. We have booked with Travelocity in the past without issue but this time the ball has been dropped and we have been left hanging in very desperate and tragic situation.

Travelocity has the absolute worst… Travelocity has the absolute worst customer service of all time. Worth it to spend even a little more to NOT book with them. We had a flight ready to book, hit book, and their site said "unable to book try again in a few moments". We called in after trying and getting the same error. In the 5 min it took to get an agent, the flight price had gone up over $100. They refused to honor the price from 5 min ago even with screenshots of their websites error. When asking for a supervisor, the first agent "dropped" the call after leaving us on hold and the second agent just refused to transfer us saying a supervisor would not do anything for us.

To be honest this company could be… To be honest this company could be possibly ok if only it stated clearly it’s prices are in US dollars, if only it offered a refund for travel insurance if a flight is cancelled, and number three if only it communicated clearly as soon as flights are cancelled by airlines. As it was, I had to call to get an update and then had to rebook through the airline while at same time being told the refund for cancelled flight would take a week to process. If I had booked directly w airline I wouldn’t have to pay again, I’d just use my credit. All in all it was just a stressful hassle to use this third party. Never again for me. I learnt my lesson that is for sure.

Botched my reservation in multiple ways… Botched my reservation in multiple ways and acted with complete incompetence when making the corrections.