Botched my reservation in multiple ways… Botched my reservation in multiple ways and acted with complete incompetence when making the corrections.

CONSUMER BEWARE, BOOK THROUGH CARRIER Gave 1 because no 0. Beware after they get your money. Booked round trip for four seniors. Departing flight was changed by two days. We canceled fights. Would not cancel return flight and give us refund. Once you book with them the carrier will not work with you. American Express would not refund our money for the flight. We lost thousands of dollars and Travelocity did not care we booked round trip. We had to honor the return trip. Even though the departing flight was canceled? This company will keep your money and gives no help after they get your money. CONSUMER BEWARE. If flights are cheaper, there is a reason. Book with carrier.

False advertising on pricing! Travelocity has been nothing but a nightmare in the last few months! Every time you try to book anything with the price that is offered to you, it gets bumped up right before making the reservation! I have tried multiple times, different days, and times and they manage to increase your travel itinerary every time! Shame on you Travelocity! I will book another way……

Save money by going elsewhere Save money by going elsewhere. Such a bad experience getting sucked into a vortex of dishonest unhelpful agents with purpose to screw you out of your money. Getting a credit back from cancelled flight during Covid was a nightmare and ticket ended up costing me 3 times more than booking flight directly myself with AC. Horrible company. No wonder low score. Shameful!

Customer service is absolutely worthless I've used them for many, many years but after not helping me with a return flight, I'm out. They blamed United but United assisted me even though I made the mistake of going through Travelocity. NEVER. AGAIN. Or any Expedia affiliate. I'll be making reservations directly with airlines from now on.