Run away from them Run away from them. They care only about the money. If anything happens, it's your problems....I book with them for a round trip with air transat and porter. Plane was canceled with no information, no voucher, no hotel. I wasn't able to get a refund. They said it's not our fault, it's air transat. Then air transat said it's not us,it's porter. Then porter said it's not us,it's air transat. And travelocity said the same, it's not us it's them, but we are going to give a refund....it's B.S ,no refund, no help, nothing. My husband had to drive 14 h total( 7 for go and 7 for coming home) for picking me at the airport. I wasn't the only one passenger left SO, RUN AWAY FROM TRAVELOCITY, AIR TRANSAT AND PORTER. Don't get screwed by them. At the end, you don't save anything by booking with them.

I use them frequently for hotel… I use them frequently for hotel discounts. but I stayed at the Stroudsmoor country inn, in the Poconos, more specifically Stroudsburg, PA, and didnt have the best experience and let people know the truth about th place and how the pool is old looking, needs to be repainted, water is green, said beds were comfy in suites, but if you get sick and need to leave a day early, they wont refund you, the breakfast has no hot food, and is much smaller on weekdays, and they place really only caters to weekend wedding with loud music and they say they cant guarantee a quiet stay. its owned by the pirone family. so dont expect normal hotel industry wide things like refunds for a dirty room, or if you get sick and need to leave a day early, or anything like that. the big bucks at his place are made at weekend weddings, the hotel part is just a side hobby. I lost $300 bc they wouldn't refund the money and we had to leave 1 day early bc daughter was sick. jacuzzis are very old barely have any force from jets. place showing its age. anways, Travelocity did call them and try to get refund, but Travelocity customer service you can only chat online, no email, no phone. I wont use them again. ESPECIALLY because they deleted my entire review of the place bc it was brutally honest. and they are just a travel agent and want $, not honestly. dont use Travelocity and dont stay at Stroudsmoor country inn. I am warning you. and the buffet is way overpriced isnt even really good and you can go to red lobster and get the feast for 4 peoples spend less get better food.

False advertising on pricing! Travelocity has been nothing but a nightmare in the last few months! Every time you try to book anything with the price that is offered to you, it gets bumped up right before making the reservation! I have tried multiple times, different days, and times and they manage to increase your travel itinerary every time! Shame on you Travelocity! I will book another way……

When finding any flights When finding any flights, don’t go through any third party company. Just go to the actual airline website or use google for your search. Travelocity policies sucks and dealing with their customer rep also sucks. There’s always an excuse. They will tell you to contact the airline for anything they won’t give you even though you bought the flight ticket with them. Don’t use Travelocity or else you’ll regret it.

Travelocity has the absolute worst… Travelocity has the absolute worst customer service of all time. Worth it to spend even a little more to NOT book with them. We had a flight ready to book, hit book, and their site said "unable to book try again in a few moments". We called in after trying and getting the same error. In the 5 min it took to get an agent, the flight price had gone up over $100. They refused to honor the price from 5 min ago even with screenshots of their websites error. When asking for a supervisor, the first agent "dropped" the call after leaving us on hold and the second agent just refused to transfer us saying a supervisor would not do anything for us.