Malik Shahid MD
GBAA1772 AA1772 - first class from MCO to Dallas, no greeting, no drinks offered while waiting depart which was already delayed by 1 hr and then we sat in the plane for over 30 min for repairs. wife asked for a coffee while we wait and hostess said “no we are waiting to take off”. which took another 15 min. never came back to offer anything to drink
Suzanne Chang
GB6 hours flight turned into 10 hours! 6 hours flight turned into 10 hours! Minneapolis flight was 2:36pm but was delayed and ended up leaving 3:50pm. Pilot said don't worry, we will arrive at Phoenix by 5:03pm. We didn't land until 5:35pm! My connected flight leaves at 5:32pm so I had missed my flight! Next flight wasn't until 8:37pm and I ended up arriving Ontario after 10pm when I was supposed to be in Ontario at 6:49pm! I will never fly American Airlines again!
Clyde Smith
GBThis is the worst airline I have ever… This is the worst airline I have ever ridden on. No care for there customers 😕
Danza Niwa
NIBad condition of their jets and rude flight attendant. Their planes made an awful noise like static throughout my flight. It was painful and uncomfortable. They pack their jets to the brim. Make no accomodations for the poor quality of their jets. The flight attendants where rude and lacking in hospitality and professionalism.
Mari Patterson
GBEverything Everything. All of my flights were delayed. I purchased 1st class tickets to be sure I would board and exit quicker to have even more time to get to connections. Waste of time and money because of delays. Part of flight was an American Eagle after along delay-no amenities at all in 1st class. I am deleting my American Airlines app. I certainly will not be using it again.