Mrs Lesley Dormer
GBNever fly with Wizz air Paid for extra leg room seats. Boarding pass changed at last minute to standard leg room seats with no apology or reason. Tried explaining husband tall & cloustrophobic so needs extra room but no help given. Flight was delayed & queues for chick in were massive.
Dyal Shevade
INI like flying with Wizz Air I like flying with Wizz Air because it's cheap, and they are mostly on schedule. But the website is a pain with all the ads and offers for extras like insurance and hotels. It's a hassle to get through it all just to book a flight. The good thing is they have flexible rates, so there's something for everyone.
Marc Blanchard
GBWARNING Wizzair "system surcharge" Wizzair is now charging a "system surcharge" to all bookings of certain customers. They pretend it's related to add blockers that makes it look like the bookings are requested by bots. THIS IS NOT THE CASE. This is actually profiling, badly done : they systematically overcharge customers when they use their personal profile, even in the app. What on Earth is this company thinking implementing something like this?! This is both incompetence and dishonesty at the same time.
RKAL
GB29th April @ 18:01 29th April @ 18:01 I called to request special assistance and called the number of the uk website and selected option 9 - A lady called herself Jazz was very rude and was very rude by talking over me and trying to listen and under Me. I hope it was recorded on the call. She kept asking me other questions instead of answering my question. She should not be allowed near customers until she has been taught good manners. She could not tell me what PNR stands for which is on my boarding pass. She kept telling me to provide her with a confirmation code. She would not listen to me. If she knew her job well she would know that the confirmation code is the same as the passenger number and can be used to check my flight details. She was obviously very bad at her job. I really hate the service I received and I hope Wizzair remove this person from their business. Why do you run a business like this and allow your staff to make your airline look like cheap airline. Wizz air have some shame! - We spend millions with you. Get a grip on your business and teach your staff to be more helpful and not act like school kids.
cristiano corraretti
ITthe company is really negative the company is really negative. They anticipated my flight without sending a mail and it's quite impossible to have a direct contact with agents or the cuatomer service.