Daria Derda
NORobbed in day light Robbing you in day light. Already paid for everything, then once again when doing the check in you have to order seats. Total of 1500 NOK for both ways aditionally besides the ticket fees are robbed like nothing! The planes are old and the seats are bad too. When I logged in they logged me in as my deceased father that died in 2016 because we share the same surname. So watch out for personal information. I will check this with a lawyer and sue them for being reckless with the "privacy law" personvern-loven.
cristiano corraretti
ITthe company is really negative the company is really negative. They anticipated my flight without sending a mail and it's quite impossible to have a direct contact with agents or the cuatomer service.
Sanja Molloy
GBUrgent Revision of seat allocation I am always wondering how the seats are allocated if the passengers with special assistance are sitting with 2 people in their row. At the same time, some rows are completely empty or with one passenger only. It is so insensitive. In my opinion, the staff needs further training in establishing the needs and accommodating their passengers. That goes under an umbrella a good customer service.
Jessica Chenery
AUTERRIBLE COMPANY TERRIBLE COMPANY, HORRENDOUS MORALS, MONEY HUNGRY CHEATS! I am disgusted by your businesses lack of customer service and the false advertising and details regarding HAND LUGGAGE as carry on. Your rules are not clear enough and it is clear you deliberately confuse your customers to them obtain a fee for a normal roller carry on. On top of this happening to us, we had to witness the company hold 2 passengers ransom saying they need a visa to stop in transit at gatwick airport before another connecting flight. These people were Canadian citizens and the UK do not ask for visas (due to transit at their airport). The couple had to pay for another flight and your company would not allow them to pay for the visa at the airport. Only wizz air charged this "Visa Fee". We will never ever fly with your company again and I will be telling everyone I know to never fly with you. Oh and your staff on the flight looked depressed and did not want to do their job. The customer service was horrible!
Top Class
GBThe worse airline company ever The worse airline company ever. Someone's should close this sheet company... Anytime delays, no explanation, no nothing...