Wizzair purposely makes the check-in procedure unclear in order to make money The managers/owners are making a massive mistake by running the company in such way that customers come out of the experience feeling scammed by Wizzair. We arrived at the Luton airport with a printed travel itinerary as the info about the check-in procedure was hidden in the bottom of the email in very small letters. We were charged £40 each for boarding passes at the airport. Now, wiser from the first flight, I checked in online (7 days before the return flight as the check-in showed open) and could not finalise the check in procedure without paying for seats for us!!!! If this is not trying to scam travellers into buying cheap flights and then being purposely unclear about the instructions about the check-in procedure, I do not know what is. I am gravely disappointed.

These ratings should have 0 (zero) as… These ratings should have 0 (zero) as an option. Because that’s exactly what Wizzair deserves. I just recently had my first and last EVER trip with them. It was horrendously bad! Had NEVER EVER had a flight like this before. Wizzair’s understanding of customer care was absolutely appalling!! They never listened or made NO attempt to understand what the customer was saying. The cabin manager and one flight attendant were unbelievably unprofessional and childish yet somewhat so condescending in their communication style that it was just comical. It felt as if the management had placed a few kids from a kindergarten for a role play. What a pity!

Robbed in day light Robbing you in day light. Already paid for everything, then once again when doing the check in you have to order seats. Total of 1500 NOK for both ways aditionally besides the ticket fees are robbed like nothing! The planes are old and the seats are bad too. When I logged in they logged me in as my deceased father that died in 2016 because we share the same surname. So watch out for personal information. I will check this with a lawyer and sue them for being reckless with the "privacy law" personvern-loven.

I like flying with Wizz Air I like flying with Wizz Air because it's cheap, and they are mostly on schedule. But the website is a pain with all the ads and offers for extras like insurance and hotels. It's a hassle to get through it all just to book a flight. The good thing is they have flexible rates, so there's something for everyone.

the company is really negative the company is really negative. They anticipated my flight without sending a mail and it's quite impossible to have a direct contact with agents or the cuatomer service.