Eleftheria Kefala
GBSorry, never again....! There is no reason to purchase Wizz priority as they use priority to clear up the long queues and late comers. That resulted in us nearly missing our flight although we arrived as suggested. They also scheduled 3 flights at the same time which caused long queues and delays. Sorry, never again!!
alka samai
GBI had so many differnet schedule… I had so many differnet schedule changes to my booking and I accidemtlyaccepted but I did not realise date changes as well as time. I asked for help but no sympathy or help - just you accepted you pay - appreciate my mistake but with so manyy changes it woudl be nice to work with a company that looks at full picture
N.M.D
GBWizzair purposely makes the check-in procedure unclear in order to make money The managers/owners are making a massive mistake by running the company in such way that customers come out of the experience feeling scammed by Wizzair. We arrived at the Luton airport with a printed travel itinerary as the info about the check-in procedure was hidden in the bottom of the email in very small letters. We were charged £40 each for boarding passes at the airport. Now, wiser from the first flight, I checked in online (7 days before the return flight as the check-in showed open) and could not finalise the check in procedure without paying for seats for us!!!! If this is not trying to scam travellers into buying cheap flights and then being purposely unclear about the instructions about the check-in procedure, I do not know what is. I am gravely disappointed.
Marc Blanchard
GBWARNING Wizzair "system surcharge" Wizzair is now charging a "system surcharge" to all bookings of certain customers. They pretend it's related to add blockers that makes it look like the bookings are requested by bots. THIS IS NOT THE CASE. This is actually profiling, badly done : they systematically overcharge customers when they use their personal profile, even in the app. What on Earth is this company thinking implementing something like this?! This is both incompetence and dishonesty at the same time.
RKAL
GB29th April @ 18:01 29th April @ 18:01 I called to request special assistance and called the number of the uk website and selected option 9 - A lady called herself Jazz was very rude and was very rude by talking over me and trying to listen and under Me. I hope it was recorded on the call. She kept asking me other questions instead of answering my question. She should not be allowed near customers until she has been taught good manners. She could not tell me what PNR stands for which is on my boarding pass. She kept telling me to provide her with a confirmation code. She would not listen to me. If she knew her job well she would know that the confirmation code is the same as the passenger number and can be used to check my flight details. She was obviously very bad at her job. I really hate the service I received and I hope Wizzair remove this person from their business. Why do you run a business like this and allow your staff to make your airline look like cheap airline. Wizz air have some shame! - We spend millions with you. Get a grip on your business and teach your staff to be more helpful and not act like school kids.