Cancelled our flight Cancelled our flight, couldn't get through to anyone, the hotel informed us then we had to pay £833 for accommodation in an emergency. found out after that air mauritius has paid for other peoples hotel on our flight and now are refusing to pay ours. would not fly again, as a travel agent will be taking this further.

Better than its reputation Despite all the negative reviews here, some flights proceed without any problem as did ours out of Gatwick to and from Mauritius in April 2024. Whilst not the best long haul flights we’ve experienced, they were not bad except that dinner on the return flight was dreadful. Their app is quite user friendly for booking seats and online check in as well as any potential delays. Subtitles on the films and TV series would also have been appreciated.

Worst Airline ever Worst Airline ever. On Saturday 13th. Flight Mk042 was delayed into Gatwick from Mauritius was scheduled to depart at 10.25pm and actually departed at nearly 3.30am. By the time we landed in Gatwick and got our luggage it was over 6hr delay. We missed our connection at Heathrow. There were 14 of us. The Air Mauritius rep at Gatwick send us to a hotel and told us our flights were rescheduled the next day . Next day we go to the airport no ticket were paid to our connecting airlines. They just didn't gave a toss. Mr Vel Rengasamy (station Manager Gatwick) you should be ashamed of yourself,none of your staff were available to talk to in UK.

If we could give 0 stars we would If we could give 0 stars we would. Currently sitting at Mauritius airport after our connecting flight to London yesterday got cancelled. Back to the airport today to be told this one is 'delayed' but they have no idea until when or why. Absolutely abhorrent service/information provided.

WORST AIRLINE AND STAFF!!!! Terrible airline! Delayed for over 10 hours. Staff have not communicated anything and are NOT friendly or helpful. Flight moved to 2am and then boarding delayed even further because the luggage had not been loaded!! Absolutely shocking!!! Will NEVER be flying with air Mauritius again! Ruined the holiday of many travellers!!!