Barbara
GBWally Park is easy and convenient Wally Park is an easy, convenient, and economical option when you need to park your car while away on vacation. Courteous,friendly, helpful staff. Their shuttle runs every 5 minutes so it's always quick in and out at the airport. Highly recommend.
Contrarian
GBGood value Like the value and convenience. However the self park shuttle frequency needs to be increased. The attendant at the parking lot was kind on a cold, rainy evening and offered his umbrella while I waited for the shuttle. I might choose the premium parking option next time if only for the shuttle convenience.
Dg
GBRefused entry despite having reservation but still charged! I made a reservation to park on my last trip but when I got there, I was greeted by a large sign saying there was NO PARKING and the attendent said they were full. As Seinfeld famously said, "I don't think they understand how reservations work". To make matters worse, they charged me for the full amount and haven't responded to emails or phone calls to get a refund so I need to dispute the charges with my cc company. Their service has been getting worse in the last few years and after this, I am done parking at WallyPark and suggest others avoid as well. Shout out to SeaTac Park who was able to accommodate me at the last minute
John Harbin
GBChoose any place but WallyPark If you have another choice, take it. We arrived into ATL yesterday, followed the instructions to text the shuttle at bag claim and still had to wait for about 25 min for a pick up. While we waited, multiple shuttle buses for the competition passed us waiting, repeatedly. All the other remote parking companies had shuttles come by every few minutes, sometimes 2 waiting to pick up customers. Meanwhile we waited and waited and waited. I would share a photo below but there is nothing to share. Spend a little more and pick anyone but WallyPark. This was my first and LAST time to use WallyPark.
Steven Saitsky
GBWebsite miscalculates discounts; Support is horrible Site offered 30% discount for Members. I was logged in to receive the 30% discount. Selected the dates for parking and it showed the correct discount, but when getting to the Summary/Payments screen, only 20% discount was showing. Clearly they miscalculated. Tried many times to reach out to their Customer Support. After ~ 5-7 days and my inquiry being escalated, they indicated it was a programming issues and would speak with their programmer. I asked about getting the 30% discount but they never responded to that request or an additional follow-up. The parking experience is good but if they misrepresent fees and do not stand behind that, there are other options at the PHL airport which I may now explore.